Business Development Executive (B2B Voice)

Keka Technologies Private Limited; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Premium corporate office in BKC

Night shift allowance

Health benefits

Job summary

Keka Technologies Private Limited in Mumbai is hiring a Business Development Executive for US Process (B2B Voice). This on-site role requires handling US/intl clients, conducting structured discovery, and driving revenue through outbound sales.

The candidate should have 3–10 years in US/intl collections or related roles, strong English, and the ability to work night shifts from BKC. Growth and incentives are highlighted in this opportunity.

Qualifications

• 3–10 years of US/International collections experience.
• Night shift mandatory.
• On-site in Mumbai (BKC).
• Strong English communication (neutral/American accent).
• Willingness to perform outbound B2B inside sales.

Responsibilities

• Outbound calling to US business decision-makers (250–300 calls/day).
• Conduct structured discovery conversations to understand business needs.
• Pitch value propositions and qualify high-quality sales opportunities.
• Drive sales meetings, follow-ups, and conversions.
• Handle objections confidently and professionally.
• Share solution decks and proposals and respond to queries.
• Maintain CRM hygiene: call notes, follow-ups, pipeline, forecasting.
• Achieve weekly/monthly KPIs related to meetings, conversions, revenue.

Skills

Outbound calling

Negotiation

Lead generation

Inside sales

US process

B2B sales

CRM

Objection handling

Revenue ownership

Education

Any Graduate

Tools

CRM

Job description

Business Development Executive - US Process (B2B Voice)

3 to 10 years

Full-Time

Title: Business Development Executive - US Process (B2B Voice)

Shift: US Night Shift | Monday to Friday | Fixed Saturday & Sunday Off

Education: Any Graduate

Work Mode: On-site only - BKC, Mumbai

IMPORTANT – PLEASE READ BEFORE APPLYING

This is NOT a traditional collection or recovery role.

This position is designed for senior International / US Collections professionals who want to move into a US B2B Inside Sales role involving outbound calling, solution pitching, follow-ups, and revenue ownership.

If you are looking only for pure recovery, inbound collections, or non-sales roles, this position will not be a fit.

Role Overview

As a Business Development Executive - US Process (B2B Voice), you will leverage your experience in handling US clients, objections, negotiations, and revenue pressure to identify, qualify, and convert US B2B sales opportunities.

You will engage directly with US business owners, Directors, VPs, and CXOs, understand their business needs, pitch value propositions, and support sales conversions through structured follow-ups.

This is a consultative US Inside Sales role, not consumer calling, customer support, or transactional collections.

Key Responsibilities

• Outbound calling to US business decision-makers (approx. 250-300 calls/day)
• Conduct structured discovery conversations to understand business needs
• Pitch value propositions and qualify high-quality sales opportunities
• Drive sales meetings, follow-ups, and conversions
• Handle objections confidently and professionally
• Share solution decks / proposals and respond to product or service queries
• Maintain strong CRM hygiene - call notes, follow-ups, pipeline, and forecasting
• Achieve weekly and monthly KPIs related to meetings, conversions, and revenue
• 3-10 years of experience in US / International Collections (Night Shift mandatory)
• Experience handling B2B or high-value international accounts
• Excellent spoken English (neutral or American accent preferred)
• Strong confidence speaking with US senior stakeholders
• Proven ability to work under revenue-linked targets
• Strong objection handling, negotiation, and follow-up discipline
• Willingness to work Mon-Fri US night shift from BKC (on-site)
• Candidates with only domestic or non-US process experience will not be considered.

Preferred Background (Advantage, Not Mandatory)

• International Collections with settlement or retention exposure
• Final selection will be based on communication quality, calling intensity, and sales aptitude - not only past titles.

Why This Role Is a Career Upgrade

• Clear transition from collections to revenue generation
• Exposure to real US B2B sales conversations
• Strong fixed pay with uncapped incentives
• Premium corporate office in BKC
• Night shift allowance and health benefits

This is a long-term career role, not a lateral BPO move.

Required Skills

• Negotiation Lead Generation Outbound Calling International Voice Process US Collections Objection Handling Appointment Setting Inside Sales B2B Sales CRM