Business Development Executive

Said Technologies; Pune District; On-site; INR 400,000 - 550,000; Full time

Job summary

Said Technologies is seeking a Business Development Executive (BDE) to drive new business opportunities in IT Infrastructure, networking, cloud and security services. Located in Aundh, Pune, the/BDE will lead lead generation, client meetings, and proposal coordination while managing the sales pipeline and achieving revenue targets.

The role requires a mix of outbound outreach and relationship-building with corporate, SMB, and government clientele, along with collaboration acrossPresales and

Qualifications

• Bachelor's degree in business/IT related field required.
• Strong communication and sales acumen with ability to build relationships.
• Experience in IT services or solution selling is preferred.

Responsibilities

• Identify and develop new business opportunities through various channels.
• Generate qualified leads across enterprise, SMB, manufacturing, healthcare, education, BFSI and other sectors.
• Conduct meetings, presentations, and product demonstrations.
• Develop long-term relationships with customers and ensure satisfaction.
• Prepare quotations, proposals, and commercial offers; coordinate with teams for proposals.
• Follow up on quotations and close orders; maintain CRM records.

Skills

Lead Generation

Prospecting

Negotiation

Presentation Skills

Relationship Management

Proposal Preparation

Communication Skills

Time Management

Customer Handling

Education

Bachelor's Degree in Business Administration (BBA) / Marketing / IT / Engineering or related field

MBA (Marketing) will be an added advantage

Tools

CRM tools (preferred)

Microsoft Office (Excel, Word, PowerPoint)

Job description

Role & responsibilities:

Department: Sales & Business Development
Designation: Business Development Executive (BDE)
Reporting To: Business Development Manager / Sales Manager
Location: Aundh, Pune
Industry: IT Infrastructure, Solution Design & IT Services

Position Summary

The Business Development Executive is responsible for generating new business opportunities, building strong customer relationships, and promoting the company's IT Infrastructure, Networking, Cloud, Cybersecurity, Managed IT Services, ELV, and Solution Design offerings. The role involves lead generation, client meetings, proposal coordination, sales pipeline management, and achieving revenue targets while ensuring high customer satisfaction.

Key Responsibilities

Business Development

• Identify and develop new business opportunities through cold calling, networking, referrals, email campaigns, and online platforms.


• Generate qualified leads from corporate, SMB, enterprise, manufacturing, healthcare, education, BFSI, government, and other industry segments.


• Conduct market research to identify customer needs and emerging business opportunities.


• Build and maintain a strong sales pipeline.

Client Relationship Management

• Schedule and conduct customer meetings, presentations, and product demonstrations.


• Understand customer business requirements and propose suitable IT infrastructure and technology solutions.


• Develop long-term relationships with existing and prospective customers.


• Ensure high customer satisfaction throughout the sales lifecycle.

Solution Selling

Promote the company's services including:

• IT Infrastructure Solutions


• Network Design & Implementation


• Wireless & Campus Networking


• Server & Storage Solutions


• Cloud Solutions (Azure, AWS, Private Cloud)


• Cybersecurity Solutions


• Backup & Disaster Recovery


• Data Center Solutions


• Managed IT Services (AMC/FMS)


• CCTV & Surveillance


• Access Control & ELV Solutions


• Annual Maintenance Contracts (AMC)


• Facility Management Services (FMS)

Sales Operations

• Prepare quotations, proposals, presentations, and commercial offers.


• Coordinate with Presales, Technical, Procurement, and Project teams for solution preparation.


• Follow up on quotations until order closure.


• Negotiate commercial terms with customers.


• Maintain accurate CRM records and sales reports.

Customer Support

• Ensure smooth project handover to implementation teams.


• Follow up for customer feedback after project completion.


• Support renewal of AMC, FMS, and existing service contracts.

Key Performance Indicators (KPIs)

• Revenue Achievement


• New Customer Acquisition


• Qualified Lead Generation


• Proposal Submission Rate


• Sales Conversion Ratio


• Customer Retention


• Renewal of AMC/FMS Contracts


• Collection & Payment Follow-up


• CRM/Data Accuracy


• Customer Satisfaction Score

Required Skills

Technical Knowledge

• Basic understanding of IT Infrastructure solutions


• Networking fundamentals (LAN/WAN/Wi-Fi)


• Cloud Computing basics


• Cybersecurity concepts


• Servers & Storage


• Microsoft Office (Excel, Word, PowerPoint)


• CRM tools (preferred)

Sales Skills

• Lead Generation


• Prospecting


• Negotiation


• Presentation Skills


• Relationship Management


• Proposal Preparation


• Communication Skills


• Time Management


• Customer Handling

Educational Qualification

• Bachelor's Degree in Business Administration (BBA), Marketing, Computer Science, IT, Engineering, or related field.


• MBA (Marketing) will be an added advantage.

Experience

• 1-4 years in IT Sales, Solution Sales, System Integration, Networking, Cloud, Cybersecurity, IT Infrastructure, or Managed IT Services.


• Freshers with strong communication skills and a passion for sales may also be considered.

Preferred Industry Experience

• IT Infrastructure


• System Integration


• Networking


• Cloud Solutions


• Cybersecurity


• Data Center Solutions


• ELV Solutions


• Managed IT Services


• Telecom


• Enterprise IT Sales

Personal Competencies

• Excellent verbal and written communication


• Self-motivated and target-oriented


• Strong interpersonal and negotiation skills


• Customer-focused approach


• Problem-solving ability


• Team player


• Positive attitude


• Ability to work under pressure


• Willingness to travel for customer meetings

Working Conditions

• Office-based with frequent client visits.


• Travel within assigned territory as required.


• Flexibility to attend customer meetings beyond regular office hours when necessary.

Career Progression

• Business Development Executive


• Senior Business Development Executive


• Business Development Manager


• Key Account Manager


• Regional Sales Manager


• National Sales Manager

Success Metrics

• Achieve monthly, quarterly, and annual sales targets.


• Acquire new customers and expand existing accounts.


• Increase recurring business through AMC and FMS contracts.


• Maintain a healthy sales pipeline with consistent conversion.


• Ensure timely submission of proposals and quotations.


• Achieve high customer satisfaction and repeat business.


• Collaborate effectively with technical and project teams to deliver successful IT solutions.

Preferred candidate profile