Business Development Director

Creatigrity Technologies Pvt Ltd; Bengaluru; On-site; INR 5,000,000 - 9,000,000; Full time

Job summary

Creatigrity Technologies Pvt Ltd in Bengaluru seeks a Business Development Director for IT Manufacturing Operations & Services to drive end-to-end sales strategy and revenue growth across pharma IT services, digitization of manufacturing, and quality labs.

You will lead client engagements with CIOs/CXOs, manage the full sales cycle, and collaborate with marketing and delivery teams to position solutions and close deals.

Qualifications

• Minimum 16+ years of experience in B2B consultative & solution sales within IT Services, digitization for Pharma & Life Sciences.
• Experience selling to CIOs and CXOs in Manufacturing & Quality functions.
• Experience driving digitization initiatives including zero-touch operations and smart labs.

Responsibilities

• Own and achieve business targets while driving revenue growth across IT Services offerings.
• Identify, qualify, and convert prospective clients through networking and strategic outreach.
• Lead contract negotiations and pricing discussions with BD & practice leaders.
• Manage the complete sales cycle from prospecting to post-sale relationship management.
• Collaborate with IT Services, delivery, and marketing teams to ensure seamless execution.
• Develop and execute sales strategies aligned with market trends and objectives.

Skills

CIO/CXO network

Strategic selling

Lead generation

Negotiation

Communication

Job description

Job Title: Business Development Director - IT Manufacturing Operations & Services

Company Industry: Life Sciences / Pharmaceutical Technology & Consulting

Reporting to: Senior Director - Business Development

Role Overview

The Business Development Director IT Manufacturing Operations & Services will drive the end-to-end sales strategy and business growth of IT Services offerings across key geographies, including Digitization of Manufacturing Operations, Managed IT Services, IT Infrastructure, IT Consulting, and related services for manufacturing & quality labs in Pharma & Life Sciences.

The role covers lead generation, prospecting, requirements gathering, opportunity identification, project scoping with internal SMEs, proposal generation, techno-commercial discussions, negotiations, sales closure, and post-sale account management.

The ideal candidate is a highly networked, results-oriented, sales-driven professional with an entrepreneurial mindset and a proven track record of selling to CIOs & CXOs from Manufacturing & Quality functions in the Pharma & Life Sciences industry.

Responsibilities

Sales & Revenue Growth

• Own and achieve business targets while driving revenue growth across IT Services offerings.
• Identify, qualify, and convert prospective clients through networking, prospecting, competitor analysis, and strategic outreach.
• Drive business development through cold calling, client meetings, networking, and consultative selling to CIOs and Manufacturing & Quality CXOs.
• Develop and execute sales strategies aligned with business objectives and market trends.
• Identify client challenges and IT service gaps using a consultative approach.
• Deliver impactful sales presentations, secure client commitment, and ensure smooth handover to the Delivery team.
• Lead contract negotiations and pricing discussions with BD & practice leaders.

Client Engagement & Relationship Management

• Manage the complete sales cycle from prospecting to post-sale relationship management.
• Build long-term relationships to generate repeat business and referrals.
• Conduct regular client follow-ups to identify business needs and cross-selling opportunities.
• Work closely with IT Services, implementation, and marketing teams to ensure seamless delivery.
• Recommend customized solutions to improve Manufacturing, Quality, and Operations functions.

Marketing & Brand Positioning

• Partner with marketing to develop campaigns, digital content, and lead-generation initiatives.
• Represent the organization at industry conferences, summits, networking forums, and corporate events.
• Ensure effective collaboration between sales and marketing teams.
• Utilize social media, PR, and digital marketing to improve visibility and generate inbound leads.

Process & Performance Management

• Track sales performance, pipeline growth, revenue, lead conversions, and customer engagement.
• Improve BD processes by streamlining workflows and implementing best practices.
• Maintain accurate CRM records for leads, prospects, sales activities, and client interactions.
• Share business insights and market intelligence with BD Leaders & Practice Leads.
• Monitor industry trends, competitors, and emerging IT service demands to strengthen sales strategy.

Key Requirements

• Minimum 16+ years of experience in B2B consultative & solution sales within IT Services, focused on digitization in Manufacturing, Operations & Quality for the Pharma & Life Sciences industry.
• Proven experience selling to CIOs and CXOs.
• Experience driving digitization initiatives including zero-touch operations, smart labs, and IT infrastructure optimization & management.

Skills & Competencies

• Strong CIO/CXO network within the Pharma & Life Sciences industry in India & globally.
• Strategic consultative selling and solution development skills.
• Strong hunter mindset with the ability to generate leads and close deals independently.
• Results-driven with a consistent record of achieving revenue targets.
• High ownership, initiative, and ability to work independently.
• Excellent communication, negotiation, and relationship-building skills.
• Willingness to travel for client meetings and business development activities.