An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Urban Company in Bengaluru is seeking a proactive Customer Support Associate to join our team and help deliver a branded service experience to customers across our platform.
You will need strong communication, learning agility, and the drive to excel in a fast-paced environment, with the ability to handle high daily call volumes and basic Excel tasks.
A laptop is required to perform duties and immediate availability is preferred.
We at Urban Company (earlier UrbanClap) are enabling commerce for home services. Over the last 5+ years since starting the company, we have emerged as a clear market leader in India and are backed by the best investors with -100 million in raised capital. We are now investing deeply in our capabilities, across technology, training, supply, etc., to introduce India to a branded service experience and, in the process, create hundreds of thousands of jobs for the service sector. After having done well in all the premium cities in India, we are now international and live in Dubai, Australia, & Singapore. We are among the fastest and most stable mid-sized consumer tech startups in the country, with a fantastic team of problem solvers.