Business Development & Administrative Virtual Assistant – Canada - CBS024

CapActix Business Solutions; Ahmedabad District; On-site; INR 300,000 - 540,000; Full time

Job summary

CapActix Business Solutions is seeking a reliable Virtual Assistant to support Business Development and administrative tasks for Canadian clients. You will make outbound calls, follow up with leads, and maintain CRM records. Strong English communication and Hindi language proficiency required.

The role involves data entry, coordination with the team, and independent work with a focus on accuracy and responsiveness. Shift aligns with Canadian business hours from Ahmedabad.

Qualifications

• Strong spoken and written English communication.
• Hindi-speaking ability required.
• Good computer and internet skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.

Responsibilities

• Support day-to-day Business Development activities and follow-ups.
• Maintain accurate records of calls, conversations, and follow-ups.
• Update lead and contact information in the CRM (Follow Up Boss).
• Perform routine administrative and data-entry tasks.
• Coordinate with team and clients, ensuring timely completion of tasks.

Skills

English communication

Hindi language

Time management

Attention to detail

Organizational skills

Independent worker

Professionalism

Computer skills

Tools

Follow Up Boss

Job description

Job Title: Business Development & Administrative Virtual Assistant – Canada

We are seeking a reliable, detail-oriented, and proactive Virtual Assistant to support day-to-day Business Development and administrative activities for Canadian clients.

Key Responsibilities

Business Development & Follow-Up

• Make outbound calls to leads, prospects, and existing contacts as required
• Conduct regular follow-ups with leads and prospects
• Support day-to-day Business Development activities
• Maintain accurate records of calls, conversations, and follow-up activities
• Update lead and contact information in the CRM
• Track pending follow-ups and ensure timely completion
• Use Follow Up Boss CRM to manage contacts, activities, notes, and follow-ups

Administrative & Data Entry Support

• Perform routine administrative and data-entry tasks
• Enter and update information accurately in required forms and systems
• Complete various forms and processes according to company instructions and training
• Assist with documentation and other day-to-day administrative requirements
• Ensure all data entered is accurate, complete, and up to date
• Follow established processes and instructions provided by the team

Communication & Coordination

• Communicate professionally with clients, leads, and internal team members
• Handle basic communication and follow-up requirements
• Coordinate with the team regarding leads, tasks, and pending activitiesEscalate important questions or issues to the appropriate team member

Education & Experience

• Previous experience as a Virtual Assistant is preferred
• Minimum years of work experience required - 1 Year minimum in calling internationally
• Experience with calling, follow-ups, Business Development, or customer communication is an advantage
• Familiarity with Follow Up Boss CRM is an advantage
• Previous administrative and data-entry experience preferred
• Willingness to learn company-specific forms, systems, and processes

Skills & Qualifications

• Strong spoken and written English communication skills
• Hindi-speaking ability required
• Good computer and internet skills
• Strong attention to detail and accuracy
• Good organizational and time-management skills
• Comfortable making calls and following up with leads
• Ability to learn new software and processes quickly
• Ability to work independently and as part of a team
• Professional and reliable approach to work

Work Schedule

• Shift Timing : 06:00 PM – 03:30 AM
• Location: Ahmedabad
• Client Region: Canada
• Ability to consistently work according to Canadian business hours is required