Business Compliance

NPCI; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Benefits offered by this job

Comprehensive Insurance

Employee Assistance Program

Annual Wellness Bouquet

Parental Leave

Nanny at home Support

Mobility Benefits

Home Loan Interest Support

Mobile Reimbursement

Car Lease / Salary Advance

Job summary

NPCI in Mumbai is seeking a skilled compliance professional to oversee ecosystem non-compliance within NPCI's Business Compliance Team. You will monitor, review and guide responses to RBI observations, while coordinating audits across domains.

Ideal candidates will have experience in payments compliance (UPI/IMPS/cards), deep knowledge of payment flows, and exposure to PSS Act. Collaboration with RBI and banks is key in this role.

Qualifications

• Experience in payments compliance (UPI, IMPS, Cards & other digital channels).
• Good understanding of payment transaction flow for UPI, IMPS, Cards and NACH.
• Should be well versed with payment and system settlement act (PSS Act).
• Good understanding of AI and usage of AI tools.
• Managing multiple stakeholders such as business team, product team, regulator and ecosystem participants.

Responsibilities

• Monitor compliance of NPCI member banks and other entities to NPCI circulars, guidelines and directives.
• Review proposals from RBI guidelines perspectives and guide business/product teams.
• Coordinate and evaluate business responses to RBI inspection observations, before submission.
• Facilitate and handle product audits including internal, statutory and regulatory audits.
• Lead cross-functional teams for product governance and compliance.
• Handle queries from member institutions regarding NPCI guidelines.
• Liaise with RBI, financial institutions and banks as required.
• Automate processes for product governance and compliance for NPCI and members.

Skills

Payments compliance

Payment flow knowledge

PSS Act familiarity

AI awareness/tools

Stakeholder management

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*.
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions.

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Role Overview

This person would be handling ecosystem non-compliance within NPCI's Business Compliance Team.

Key Responsibilities

• Monitoring compliance of NPCI member banks and other entities to circulars, guidelines and directives issued by NPCI
• Reviewing business proposals from the perspective of applicable RBI guidelines / laws and guiding the business / product teams
• Coordination, reviewing and evaluating business’s responses related to observations from RBI Inspection, before final submission
• Facilitating and handling product audits including internal audit, annual statutory and periodic quality audits, regulatory audit / inspection,
• Managing cross functional teams across departments for product governance and compliance
• Handling queries of member institutions with regard to guidelines issued by NPCI
• Liaison with RBI, financial institutions and banks wherever required
• Automation of processes for handling product governance and compliances for NPCI and its members.Good understanding of payments and cards related compliance.
• Liaison with IBA and other authorities, financial institutions and banks wherever required
• Automation of processes for handling product governance and compliances for NPCI and its members.Monitoring compliance of NPCI member banks and other entities to circulars, guidelines and directives issued by NPCI
• o Reviewing business proposals from the perspective of applicable RBI guidelines / laws and guiding the business / product teams
• o Coordination, reviewing and evaluating business’s responses related to observations from RBI Inspection, before final submission
• o Facilitating and handling product audits including internal audit, annual statutory and periodic quality audits, regulatory audit / inspection,
• o Managing cross functional teams across departments for product governance and compliance
• o Handling queries of member institutions with regard to guidelines issued by NPCI
• o Liaison with RBI, financial institutions and banks wherever required
• o Automation of processes for handling product governance and compliances for NPCI and its members.Good understanding of payments and cards related compliance.
• o Liaison with IBA and other authorities, financial institutions and banks wherever required
• o Automation of processes for handling product governance and compliances for NPCI and its members.

Requirements

Key skills and experience required

• Experience in payments compliance (UPI, IMPS, Cards & other digital payment channels)
• Good understanding of payment transaction flow for UPI, IMPS, Cards and NACH
• Should be well versed with payment and system settlement act (PSS Act)
• Good understanding of AI and usage of AI tool
• Managingmultiple stakeholders such as business team, product team, regulator and ecosystem participants.