Business and Technology Delivery Associate Manager - Learning Operations

Accenture India Private Limited; Bengaluru; On-site; INR 2,800,000 - 3,800,000; Full time

Job summary

Accenture India Private Limited seeks a Bus & Technology Delivery Assoc Manager with a strong background in talent development and learning operations. The role requires a seasoned leader to guide learning strategies, drive digital learning programs, and manage cross-functional teams across regions.

The ideal candidate brings 10–14 years of consulting or delivery experience, deep LMS/LXP knowledge, and a track record of stakeholder management, solution design, and innovation in learning

Qualifications

• Bachelor's degree in engineering or related field; postgraduate certifications preferred.
• Proven consulting experience in strategy, technology, or digital transformation.
• Hands-on experience with eLearning standards: SCORM, AICC, xAPI, CMi5.
• Strong grasp of LMS/LXP platforms: Cornerstone OnDemand, Moodle, Saba Cloud, SuccessFactors.
• Familiarity with project management tools: Azure DevOps, Kanban, LeanKit.

Responsibilities

• Client Advisory & Learning Strategy: conduct strategic needs assessments, define roadmaps, support vendor selection and evaluation processes.
• Project Delivery: manage cross-functional technology teams to deliver complex initiatives; oversee operations projects with cost/resource focus.
• Business Development & Thought Leadership: maintain relationships with platform vendors and stay current with learning tech trends; support PoVs and market research.

Skills

Talent Development

Learning Operations

Stakeholder Management

AI in Learning

Digital Learning

Education

Bachelor's degree in engineering

Postgraduate certifications preferred

Tools

SCORM/AICC/xAPI/CMI5

Cornerstone OnDemand

Moodle

Saba Cloud

SuccessFactors

Azure DevOps

Kanban

LeanKit

Job description

Bus & Technology Delivery Assoc Manager

Skill required: Talent Development - Learning Operations

Designation: Bus & Technology Delivery Assoc Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• A seasoned Learning Technology Lead with 11 to 12 years of experience in digital learning solution design, technology leadership, and enterprise platform implementation. This role demands a strategic thinker with deep operations & consulting experience and a strong background in digital learning ecosystems, automation of learning operations and Innovation.
• Talent Development process
• Exceptional communication and stakeholder management capabilities.
• Strong analytical and problemsolving skills in techenabled learning domains.
• Ability to synthesize business problems and provide actionable learning solutions.
• Exposure to gamification, ARVR, and AIenhanced learning experiences is highly valued.

What are we looking for?

• Bachelors degree in, Engineering, or related field; postgraduate certifications preferred.
• Proven consulting experience in a strategy, technology, or digital transformation role.
• Handson experience with eLearning standards: SCORM, AICC, xAPI, CMi5.
• Strong grasp of LMSLXP platforms: Cornerstone OnDemand, Moodle, Saba Cloud, SuccessFactors, etc.
• Familiarity with project management tools: Azure DevOps, Kanban, LeanKit.

Roles and Responsibilities:

Client Advisory & Learning Strategy:

• Conduct strategic needs assessments, define roadmaps, and support vendor selection and evaluation processes.
• Serve as a Consultant and thought leader for clients across North America, EMEA, and APAC, translating business requirements into scalable learning tech solutions.
• Experienced in generative AI and agentic AI tools, supporting AI strategy development for clients and Accentures learning operations.

Project Delivery:

• Manage cross-functional technology team including, software engineers, architects, and business analysts to deliver on complex technology initiatives.
• Oversee operations projects with a focus on cost optimization, resource planning, and on-time delivery.
• Exhibit a role of career counselor, coach, and mentor, engaging in regular dialogues on a weekly and monthly basis to address concerns, foster professional growth, and maintain optimal levels of team engagement.
• Spearhead innovation and automation initiatives for client engagements, expertly conceptualizing and developing roadmaps for new offerings tailored to learning clients.

Business Development & Thought Leadership:

• Maintain strong relationships with platform vendors and stay current with the latest tech trends in learning.
• Support learning technology PoVs and lead market research initiatives to inform internal and client strategies.