Business Analyst / Product Manager/ Quality Analyst

Cloudxtreme; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Cloudxtreme in Chennai, India is seeking a seasoned Business Analyst Lead to drive automation initiatives across card domain processes. You will partner with stakeholders to document current processes, define automation requirements, and lead cross-functional teams through SDLC/STLC.

Strong communication and leadership are essential for success. The role demands 5–7 years in business analysis with at least 2+ years in a lead capacity, plus familiarity with RPA and workflow automation platforms.

Qualifications

• BA role with automation and process improvement focus.
• Experience leading business analysis for automation projects.
• Proficiency in process modelling and documentation tools.

Responsibilities

• Document current business processes and automation requirements.
• Identify automation opportunities and improvements in business processes.
• Define detailed business requirements, including process flows and user stories.
• Facilitate workshops with business users and subject matter experts.
• Translate business requirements into technical specs for automation solutions.
• Assist in selecting and implementing automation tools.
• Create test plans and test cases; conduct testing of automation solutions.
• Monitor performance and KPIs; propose continuous improvements.
• Provide training and support to end users to ensure adoption.
• Stay updated with industry automation best practices.

Skills

BA Tech

Cards domain

BIAN principles

Automation knowledge

Communication skills

Problem solving

Analytical skills

Team player

Independent worker

Education

Bachelor's degree in computer science or related field

Tools

RPA tools

Workflow automation platforms

Job description

Business Analyst

5 to 15 yrs Experiences

Domain : Cards Domain (Primary/ Banking and Payments(Secondary

Functional Business Analyst (Complete SDLC Experience)/STLC

Tech BA Cards

Mandatory points to look for in a candidate:

• BA Tech side not functional
• Experience in Cards domain
• BIAN principles
• Cycling and billing processes
• Experience in API/Microservices (Good to have)

Job Description

ROLE: Business Analyst Lead

Technical Skills:

• Collaborate with business stakeholders to understand and document current business processes and automation requirements.
• Analyze and assess business processes to identify automation opportunities and areas for improvement.
• Work with cross-functional teams to define and document detailed business requirements for automation projects, including process flows, use cases, and user stories.
• Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts.
• Collaborate with IT and automation teams to translate business requirements into technical specifications for automation solutions.
• Assist in the selection and implementation of automation tools and technologies.
• Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
• Monitor the performance of automation solutions, track key performance indicators, and make recommendations for continuous improvement.
• Provide training and support to end-users and ensure the successful adoption of automation solutions.
• Stay current with industry best practices and emerging automation trends.

Behavioral Skills :

• Good Communication skills
• Flexible to rotational shifts, 5 days WFO
• Team Player, Ability to work in a changing environment
• Strong problem solving and analytical skills
• Ability to work independently or within a team
• Manage day-to-day challenges and communicate developmental risks with the technical team

Qualifications & Experience:

• Bachelors degree in computer science, Software Engineering, or a related field.
• Proven experience as a Business Analyst, with a focus on automation and process improvement.
• Proficiency in business process modeling and documentation tools.
• Familiarity with automation technologies and tools, such as robotic process automation (RPA) and workflow automation platforms.
• Minimum 5-7 years of experience in business analysis role and minimum 2+ years of experience as a Lead business analyst
• Product implementation experience is preferred