Business Analyst

Technocrats Horizons; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Technocrats Horizons in Hyderabad, India seeks a skilled Business Analyst to drive process improvements and support strategic initiatives. You will analyze business needs, capture requirements, and help implement effective solutions across client engagements.

Ideal candidates have 1–3 years of BA experience, strong documentation and communication skills, and a solid grounding in Agile environments. This position offers growth in a collaborative team focused on delivering measurable business

Qualifications

• Proven experience as a Business Analyst or similar role with software products and services.
• BRDs, FRDs, user stories, use cases, and process flow diagrams documented to standards.
• Excellent verbal and written communication, with detailed meeting notes/reports.

Responsibilities

• Gather client and sales requirements, define user stories, and propose tailored solutions.
• Manage project scope, timelines and sprints; coordinate stand-ups and retrospectives.
• Document system workflows and maintain processes during changes.
• Coordinate teams, resolve conflicts, and remove project obstacles.
• Communicate with clients to understand goals and deliver consistent value.
• Oversee client accounts, ensure satisfaction and retention via regular reviews.
• Identify upsell/cross-sell opportunities and support backlog grooming with PMs.

Skills

Domain knowledge

Documentation

Communication

Agile Scrum

Tool proficiency

Organization

Independent work

Education

B.Tech/B.E. in Computers

MBA/MCA in Computers

Tools

SQL

Data visualization tools

Job description

Job Summary

Business Analyst

2 Vacancies

1-3 years Experience

Technocrats Horizons is seeking a talented and experienced Business Analyst to join our team. As a pivotal member of our organization, the Business Analyst will play a crucial role in analyzing business processes, identifying opportunities for improvement, and facilitating the implementation of strategic initiatives. If you re passionate about driving operational excellence, possess strong analytical skills, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Client Requirement Management : Conduct sessions with clients and sales teams to gather requirements, define user stories, and propose tailored solutions aligned with business goals.
• Project Process Oversight : Manage project scope, timelines, and sprints; coordinate stand‑ups, retrospectives, and ensure quality deliverables.
• System Workflow Documentation : Help design, document, and maintain system processes while facilitating smooth implementation of changes.
• Team Coordination Conflict Resolution : Guide development teams, support effective internal communication, resolve conflicts, and remove project obstacles.
• Client Relationship Communication : Build and maintain strong client relationships, serving as the key contact to understand goals, challenges, and deliver consistent value.
• Account Performance Management : Oversee client accounts, ensure satisfaction and retention through regular reviews and collaboration with internal teams.
• Growth Business Development : Identify upsell/cross‑sell opportunities, drive new business through referrals, and support backlog grooming with product owners.

Behaviour and Character Attributes Required

• Think and act like an end‑user and understand the business of customers.
• Providing solutions through analytical and creative thinking.
• Attentive and active listener.
• Effective relation builder with teammates and clients.
• Systematic and structured approach, neat and clean documentation.
• Always thinks ahead of client perception.
• Professional and positive attitude.
• Navigates client concerns and internal challenges with a solution‑first approach.
• Self‑research technology trends worldwide.

Must Have Skills

• Proven Experience Domain Knowledge : Demonstrated experience as a Business Analyst or in a similar role, with a solid understanding of software products, features, and services.
• Documentation Expertise : Skilled in preparing BRDs, FRDs, user stories, use cases, and process flow diagrams with adherence to documentation standards and best practices.
• Communication Skills : Excellent verbal and written communication abilities, including technical writing and the preparation of detailed meeting notes and reports.
• Agile Scrum Familiarity : Well‑versed in Agile and Scrum methodologies with practical experience in sprint‑based project environments.
• Tool Proficiency : Proficient in using project management and collaboration tools to track progress and ensure effective team coordination.
• Organizational Strength : Strong organizational, time management, and multitasking skills to manage competing priorities efficiently.
• Collaborative Independent Work Style : Capable of working autonomously as well as collaboratively within cross‑functional teams.

Good to Have

• Certification in Business Analysis (e.g., CBAP, CCBA).
• Familiarity with industry‑specific software and tools.
• Experience in analyzing data to draw business‑relevant conclusions and in data visualization techniques and tools.
• Experience in a client‑facing role.
• Knowledge of SQL or other data querying languages.

Education Qualification Required

Graduate: B.Tech/B.E. in Computers, BCA in Any Specialization.

PG: MBA, MCA in Computers, MS/M.Sc in Any Specialization.