Business Analyst Lead

Meon Technologies; Dadri; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Meon Technologies in Dadri, Uttar Pradesh, India seeks a senior Business Analyst leader to guide a team of 15-20 BAs and drive end-to-end product delivery for diverse clients.

You will translate client requirements into clear specifications, manage discussions and escalations, and coordinate through BRD/FRD, user stories, and UAT to ensure successful go-lives.

Responsibilities

• Lead and manage a team of 15-20 Business Analysts, providing guidance, mentoring, and performance management.
• Understand client requirements and translate business needs into clear and actionable product requirements.
• Manage client communication, requirement discussions, and escalations.
• Drive end-to-end business analysis, product implementation, and project delivery.
• Work closely with Product, Technology, QA, Operations, and Customer Support teams to ensure successful delivery.
• Prepare and review BRD, FRD, User Stories, Functional Specifications, and Process Flows.
• Coordinate UAT, client onboarding, implementation, and go-live activities.
• Review BA deliverables to ensure quality, accuracy, and completeness.
• Monitor team performance, productivity, quality, and delivery timelines.
• Identify product improvement opportunities based on customer feedback and business requirements.
• Support the Product team in analyzing and prioritizing product enhancements.
• Ensure timely resolution of customer and product-related issues.
• Establish and improve Business Analysis processes, standards, and best practices.
• Handle multiple clients, projects, and priorities while ensuring timely and quality delivery.
• Build strong client relationships and ensure a high level of customer satisfaction.

Job description

• Lead and manage a team of 15-20 Business Analysts, providing guidance, mentoring, and performance management.
• Understand client requirements and translate business needs into clear and actionable product requirements.
• Manage client communication, requirement discussions, and escalations.
• Drive end-to-end business analysis, product implementation, and project delivery.
• Work closely with Product, Technology, QA, Operations, and Customer Support teams to ensure successful delivery.
• Prepare and review BRD, FRD, User Stories, Functional Specifications, and Process Flows.
• Coordinate UAT, client onboarding, implementation, and go-live activities.
• Review BA deliverables to ensure quality, accuracy, and completeness.
• Monitor team performance, productivity, quality, and delivery timelines.
• Identify product improvement opportunities based on customer feedback and business requirements.
• Support the Product team in analyzing and prioritizing product enhancements.
• Ensure timely resolution of customer and product-related issues.
• Establish and improve Business Analysis processes, standards, and best practices.
• Handle multiple clients, projects, and priorities while ensuring timely and quality delivery.
• Build strong client relationships and ensure a high level of customer satisfaction.