Business Analyst – Client Communication, Proposals & Sales Support

Nextwebi; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary + performance incentives

People-first culture

Direct exposure to clients and decision-makers

Job summary

Nextwebi in Bengaluru is looking for a Business Analyst (BA) who will act as a key communication bridge between clients, sales, and technical teams. This role is critical in understanding client requirements and converting them into clear proposals and solution documents.

The ideal candidate should have 2–5 years of experience and strong communication skills. You will have direct exposure to high-impact AI and custom software projects, along with a clear growth path into Consulting or Sales Leadership.

Qualifications

• 2–5 years of experience as a Business Analyst / Pre-Sales Analyst / Techno-Commercial Analyst.
• Ability to conduct requirement discussions and discovery calls.
• Knowledge of APIs, databases, and basic system architecture.

Responsibilities

• Interact with clients, founders, CTOs, and business stakeholders.
• Create professional proposals, SOWs, cost estimates, and timelines.
• Act as a single point of clarity between clients and delivery teams.

Skills

Strong written and verbal communication skills

Experience working with IT services, software development, or digital agencies

Ability to convert business requirements into clear functional documentation

Good understanding of Web & mobile applications

Agile / SDLC concepts

Tools

Jira

Confluence

ClickUp

Figma

CRM tools (Zoho, HubSpot)

Job description

Role Overview

We are looking for a Business Analyst (BA) who will act as a key communication bridge between clients, sales, and technical teams. This role is critical in understanding client requirements, converting them into clear proposals, estimates, and solution documents, and supporting the sales closure process.

This is not a backend documentation role — it is a client-facing, ownership-driven position.

Key Responsibilities

Client Communication & Requirement Analysis

• Interact directly with clients, founders, CTOs, and business stakeholders

• Understand business objectives, workflows, and pain points

• Conduct requirement discussions, discovery calls, and solution walkthroughs

• Prepare BRD, FRD, scope documents, and feature breakdowns

Proposal & Pre-Sales Support

• Create professional proposals, SOWs, cost estimates, and timelines

• Work closely with sales and technical teams to define:

  • Project scope

  • Architecture approach

  • Resource planning

  • Milestones & deliverables

• Customize proposals based on industry, budget, and client maturity

Sales Enablement & Deal Support

• Support the sales team during:

  • Pitch calls

  • Follow-ups

  • Client objections & clarifications

• Assist in pricing discussions and negotiation support

• Maintain proposal versions, client feedback, and approval tracking

Internal Coordination

• Act as a single point of clarity between clients and delivery teams

• Ensure smooth handover from sales to execution teams

• Clarify scope, assumptions, and exclusions before project kickoff

• Support delivery teams during initial sprint planning

Required Skills & Qualifications

Must-Have

• 2–5 years of experience as a Business Analyst / Pre-Sales Analyst / Techno-Commercial Analyst

• Strong written and verbal communication skills

• Experience working with IT services, software development, or digital agencies

• Ability to convert business requirements into clear functional documentation

• Good understanding of:

  • Web & mobile applications

  • APIs, databases, basic system architecture

  • Agile / SDLC concepts

Good-to-Have (Big Plus)

• Experience in AI, SaaS, CRM, ERP, or custom software projects

• Exposure to pricing models, effort estimation, and project costing

• Familiarity with tools like:

  • Jira, Confluence, ClickUp

  • Figma (for understanding UI flows)

  • CRM tools (Zoho, HubSpot, custom CRMs)

Who Should Apply

This role is ideal for someone who:

• Enjoys talking to clients and understanding business problems

• Is confident in presenting ideas and solutions

• Can think both commercially and technically

• Wants to grow into Consultant / Product Owner / Pre-Sales Lead roles

What We Offer

• Work on high-impact AI and custom software projects

• Direct exposure to founders, decision-makers, and global clients

• Clear growth path into Consulting, Product, or Sales Leadership

• People-first culture with ownership and accountability

• Competitive salary + performance incentives