Business Analyst

Intellics Global Services; Mumbai; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Intellics Global Services is seeking a seasoned Business Analyst for Digital Banking. The role focuses on driving digital initiatives in corporate banking, interfacing with product, tech, and external partners to deliver scalable solutions across internet banking, APIs, and payments.

Ideal candidates have 5+ years of experience, strong documentation skills, and familiarity with ISO 20022, SWIFT messaging, and regulatory compliance.

Qualifications

• Gathers and documents business requirements, creates BRDs/FRDs, and writes user stories.
• Maps current to future state processes and defines acceptance criteria with traceability.
• Experience in Corporate Digital Banking / Transaction Banking and related platforms.

Responsibilities

• Engage with corporate banking stakeholders to document requirements and translate needs into functional specs.
• Support digital banking enhancements across internet banking, APIs, and payments platforms.
• Collaborate with Product, Technology, Compliance, and Operations to ensure timely delivery.
• Create process flows, use cases, wireframes, and solution documents; participate in workshops and sprint planning.
• Support UAT planning, execution, and defect management; assist in production rollout and training.
• Ensure regulatory compliance (KYC, AML, data privacy) and identify operational risks.

Skills

Agile Scrum

Stakeholder management

Requirement management

Analytical thinking

Education

Bachelor’s degree in Business/Finance/Tech

MBA or certification (preferred)

CBAP/ PMI-PBA / Agile certs (plus)

Tools

JIRA

Confluence

SQL (basic)

Visio

JSON/XML

API specifications

Job description

Role: Business analyst-Digital Banking

Exp: 5+ years

Locations: Mumbai/Pune

Hiring Mode: Fulltime

Please find the JD

Job Summary

We are seeking a skilled and detail-oriented Business Analyst with 57 years of experience in Corporate Digital Banking / Transaction Banking to drive digital initiatives, enhance client experience, and support product innovation. The role involves working closely with business stakeholders, technology teams, and external partners to deliver scalable digital solutions across channels such as internet banking, host-to-host integrations, APIs, and mobile platforms.

Key Responsibilities

1. Business Analysis & Requirement Management

• Engage with corporate banking stakeholders (Product, Sales, Operations) to gather and document business requirements.
• Translate business needs into functional specifications, BRDs, FRDs, and user stories.
• Conduct gap analysis between current and future state processes.
• Define clear acceptance criteria and ensure traceability of requirements.

2. Digital Banking & Payments Expertise

• Analyze and support enhancements across corporate digital banking platforms, including:
• Internet Banking / Corporate Portals
• API Banking / Open Banking
• Cash Management & Payments (RTGS, NEFT, SWIFT, ACH, cross-border payments)
• Ensure alignment with industry standards like ISO 20022, SWIFT messaging, host-to-host integrations.

3. Stakeholder Management

• Collaborate with internal stakeholders across Product, Technology, Compliance, and Operations.
• Act as a liaison between business and IT teams to ensure timely and high-quality delivery.
• Support client discussions for solution design and requirements clarification (if required).

4. Solution Design & Documentation

• Develop process flows, use cases, wireframes, and solution documentation.
• Participate in solution design workshops and sprint planning sessions.
• Contribute to product roadmap planning and feature prioritization.

5. Testing & Implementation

• Support UAT planning, execution, and defect management.
• Validate delivered solutions against business requirements.
• Assist in production rollout, training, and post-implementation support.

6. Regulatory & Risk Compliance

• Ensure compliance with regulatory requirements (e.g., KYC, AML, data privacy).
• Identify operational risks and recommend mitigation strategies.

Required Skills & Competencies

Domain Skills

Strong knowledge of:

• Cash Management
• Payments & Transaction Banking
• Corporate Channels / Digital Banking

Understanding of:

• API integrations & microservices architecture
• Host-to-host connectivity and file-based integrations

Technical & Functional Skills

• Experience with Agile / Scrum methodologies
• Hands-on with tools like JIRA, Confluence, SQL (basic), Visio
• Ability to create process maps and data flow diagrams
• Familiarity with API specifications, JSON/XML formats

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work in a fast-paced, cross-functional environment
• Attention to detail with strong documentation skills

Qualifications

• Bachelor’s degree in Business, Finance, Technology, or related field
• MBA or relevant certification (preferred)
• Certifications like CBAP, PMI-PBA, Agile/SAFe are a plus

Preferred Experience

• Experience in leading banks, fintechs, or digital banking platforms
• Exposure to corporate clients, large enterprises, and global transaction banking
• Knowledge of international banking practices and cross-border payments

Key Success Metrics

• Quality and clarity of requirements documentation
• Timely delivery of projects/features
• Stakeholder satisfaction
• Reduction in defects and rework
• Successful UAT and production releases