Functional Business Analyst | Agile | Transformation | BFSI

Protiviti India; Pune District, Mumbai, Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Protiviti India is seeking a seasoned Functional Business Analyst to drive end-to-end business analysis for digital transformation across BFSI. You will collaborate with business stakeholders, product owners, and technology teams to translate complex needs into robust, scalable solutions in Agile environments.

The role requires 7-12 years in a Functional BA capacity with deep BFSI domain expertise and hands-on experience in Agile/Scrum, requirements elicitation, and process modelling.

Qualifications

• 7-12 years of experience as a Functional Business Analyst.
• Strong BFSI domain knowledge (Banking, Financial Services, or Capital Markets).
• Experience in Digital Transformation programs.
• Hands-on experience with Agile/Scrum methodologies.
• Proven ability to elicit requirements and manage stakeholders.
• Proficient in writing user stories with acceptance criteria and modelling business processes.

Responsibilities

• Lead requirement elicitation, analysis, and documentation for digital transformation initiatives.
• Work with business stakeholders, product owners, and tech teams to translate needs into functional solutions.
• Drive end-to-end BA lifecycle: discovery, scope, requirements, UAT, and implementation support.
• Create and manage BA artefacts: BRD, FRD, User Stories, Process Flows, Use Cases.
• Facilitate workshops, stakeholder discussions, and requirement validation sessions.
• Manage and prioritise product backlog in Agile environments.
• Collaborate in Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives).
• Ensure requirements traceability from initiation through delivery and UAT.
• Support transformation initiatives including process re-engineering and digital journeys.
• Identify and manage stakeholders across geographies with clear communication.

Skills

Requirement elicitation

Stakeholder management

User stories with acceptance criteria

Business process modelling

Analytical skills

Communication skills

Tools

JIRA

Confluence

Visio

Azure DevOps

Job description

Role Overview

We are seeking a highly skilled Functional Business Analyst with strong experience in BFSI domain, to drive digital transformation initiatives across banking, financial services, and capital markets. The role involves end-to-end ownership of business analysis, from problem definition to solution delivery in Agile environments.

Key Responsibilities

• Lead requirement elicitation, analysis, and documentation for digital transformation initiatives
• Work closely with business stakeholders, product owners, and technology teams to translate business needs into functional solutions
• Drive end-to-end BA lifecycle including discovery, scope definition, requirement gathering, UAT, and implementation support
• Create and manage key BA artefacts:
• BRD, FRD, User Stories, Process Flows, Use Cases
• Facilitate workshops, stakeholder discussions, and requirement validation sessions
• Manage and prioritize product backlog in Agile environments
• Collaborate in Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives)
• Ensure requirements traceability from initiation through delivery and UAT
• Support business transformation initiatives including process re-engineering and digital journeys
• Identify and manage stakeholders across geographies, ensuring alignment and communication
• Work on regulatory and compliance-driven requirements within BFSI

Mandatory Skills & Experience

• 7- 12 years of experience as a Functional Business Analyst
• Strong domain expertise in BFSI (Banking, Financial Services, or Capital Markets)
• Proven experience in Digital Transformation programs
• Hands-on experience with Agile / Scrum methodologies
• Strong experience in:
• Requirement elicitation & stakeholder management
• Writing user stories with acceptance criteria
• Business process modelling (As-Is / To-Be)
• Experience working with cross-functional and global teams
• Strong communication, analytical, and problem-solving skills

Preferred Skills

• Experience in:
• Wealth Management / Investment Banking / Transaction Banking
• Digital channels (mobile/web banking platforms)
• Familiarity with tools:
• JIRA, Confluence, Visio, Azure DevOps
• Knowledge of regulatory frameworks (SEBI, RBI, MiFID, etc.)

Key Competencies

• Strong functional analysis and business understanding
• Ability to handle ambiguous requirements and complex problem statements
• Excellent stakeholder management and influencing skills
• Structured thinking and clear communication
• Ability to drive ownership in end-to-end delivery