Digital Banking Business Analyst – Retail

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India

Hybrid

INR 2,200,000 - 2,700,000

Full time

14 days+

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Job summary

A leading financial services firm in India is looking for a Digital Banking Business Analyst to lead transformations in retail banking, focusing on digital initiatives. The ideal candidate will possess strong banking experience and be adept in driving project delivery, managing user stories, and collaborating across teams. Strong analytical and communication skills are essential. The role offers a hybrid working model with a focus on travel to client locations as needed.

Qualifications

7–12 years of experience in retail banking as a Business Analyst.
Strong understanding of digital/mobile banking initiatives.
Proven project delivery experience in banking.

Responsibilities

Conduct end-to-end business analysis for banking projects.
Capture and define As-Is/To-Be processes.
Manage user stories and defect management.

Skills

Retail Banking domain experience

Business Analyst / Functional Consultant experience

Customer onboarding

Online banking journeys

Mobile banking journeys

Digital transformation projects

Backlog management

Stakeholder management

Excellent communication skills

Analytical skills

Job description

Digital Banking Business Analyst – Retail

Location: Pune / Bengaluru (5 days, Hybrid as per business needs; travel to client location as required)
Work Type: Permanent, Full-Time
Experience Required: 7 – 12 Years
Compensation: INR 22,00,000 – 27,00,000 per annum

Job Overview

The Senior Consultant – Retail Banking Business Analyst (Digital/Mobile) will act as a core banking domain functional consultant for global retail banks, focusing on digital, online, and mobile banking initiatives. The role involves end‑to‑end business analysis: capturing As‑Is and To‑Be processes, drafting BRD/FRD, managing user stories and defects, and ensuring successful delivery of digital transformation projects across channels like customer onboarding, internet banking, and mobile apps.

Key Responsibilities

Work as a Business Analyst/Functional Consultant in retail banking for global banks, primarily on digital/mobile/online banking initiatives.
Capture As‑Is processes, identify gaps, and define To‑Be solutions; prepare BRD, FRD, functional specs, and functional test cases.
Drive end‑to‑end project delivery: planning, requirements elicitation, confirming elicitation results, solution evaluation, and strategy analysis.
Manage backlog, user stories, use cases, and support full testing lifecycle and defect management.
Coordinate with multiple vendor and internal stakeholders to ensure infrastructure, development, and solution delivery stay within scope.
Support implementation by creating execution plans, handling scope creep, and resolving functional/technical issues with stakeholders.
Work closely with global business and IT teams, ensuring alignment of solutions to retail banking business goals and regulatory expectations.

Must‑Have Skills & Profile

Strong Retail Banking domain experience with Global Banking exposure (mandatory).
Proven experience as a Business Analyst / Functional Consultant in core and digital retail banking.
Customer onboarding, online banking, mobile banking journeys.
Digital transformation projects in retail banking.
BRD/FRD, functional specifications, and test case design.
Backlog management, user stories, use cases, and defect management.
Solid understanding of end‑to‑end project delivery in banking (requirements → testing → go‑live).
Strong stakeholder management across vendors and internal teams.
Excellent communication, documentation, and analytical skills.

Additional Information