Business Analyst

Protiviti India; India; Remote; INR 1,500,000 - 2,100,000; Full time

Job summary

Protiviti India is seeking an experienced Senior Business Analyst to drive Payments transformation initiatives. You will gather, analyze and document requirements, run stakeholder workshops and create BRDs, FRDs, user stories and acceptance criteria.

You will support product enhancements across cross-border, domestic, cards and digital payments, analyze end-to-end processes, contribute to regulatory projects, and collaborate with testing teams to ensure smooth SIT/UAT and sign-offs.

Qualifications

• 8–15 years total professional experience.
• At least 5 years in Payments domain.
• Strong Business Analysis experience in Banking or Financial Services.
• Experience in Cross-Border Payments, Domestic Payments, Cards Payments, Wallets, Transaction Banking, Cash Management.
• Strong stakeholder management and workshop facilitation skills.
• Experience with BRD, FRD, User Stories, Use Cases and UAT.
• Agile delivery experience with Jira and Confluence.

Responsibilities

• Gather, analyze and document business requirements for Payments transformation initiatives.
• Conduct stakeholder workshops with Business, Operations, Product, Risk, Compliance and Technology teams.
• Create BRDs, Functional Specifications, User Stories and Acceptance Criteria.
• Support payment product enhancements across Cross-Border, Domestic, Cards and Digital Payments.
• Analyze end-to-end payment processes and identify process improvement opportunities.
• Participate in payment transformation programs, operational change initiatives and regulatory projects.
• Work closely with Payment Operations teams to understand operational impacts of change.
• Support solution design discussions, impact assessments and gap analysis.
• Collaborate with testing teams during SIT/UAT cycles and support business sign-offs.
• Facilitate risk and control discussions with Operations, Compliance and Risk teams.
• Manage requirement traceability throughout the project lifecycle.
• Support deployment, hypercare and change adoption activities.

Skills

Business analysis

Stakeholder management

Workshop facilitation

User stories

BRD/FRD

UAT

Agile

Jira

Confluence

Tools

Jira

Confluence

Job description

Key Responsibilities

• Gather, analyze and document business requirements for Payments transformation initiatives.
• Conduct stakeholder workshops with Business, Operations, Product, Risk, Compliance and Technology teams.
• Create BRDs, Functional Specifications, User Stories and Acceptance Criteria.
• Support payment product enhancements across Cross-Border, Domestic, Cards and Digital Payments.
• Analyze end-to-end payment processes and identify process improvement opportunities.
• Participate in payment transformation programs, operational change initiatives and regulatory projects.
• Work closely with Payment Operations teams to understand operational impacts of change.
• Support solution design discussions, impact assessments and gap analysis.
• Collaborate with testing teams during SIT/UAT cycles and support business sign-offs.
• Facilitate risk and control discussions with Operations, Compliance and Risk teams.
• Manage requirement traceability throughout the project lifecycle.
• Support deployment, hypercare and change adoption activities.

Must Have

• 8-15 years of overall experience.
• Minimum 5+ years of Payments domain experience.
• Strong Business Analysis experience in Banking or Financial Services.
• Experience in one or more of:
  • Cross-Border Payments
  • Domestic Payments
  • Cards Payments
  • Wallets
  • Transaction Banking
  • Cash Management
• Strong stakeholder management and workshop facilitation skills.
• Experience with BRD, FRD, User Stories, Use Cases and UAT.
• Agile delivery experience with Jira and Confluence.