Business Analyst

ZoChord; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A technology solutions company in Gurugram is seeking a Business Analyst to bridge the gap between business needs and technology solutions. Responsibilities include requirements analysis, process mapping, and solution design utilizing Zoho products. Ideal candidates hold a bachelor's degree and possess strong analytical, communication, and problem-solving skills, with experience in software product companies. This is a full-time position.

Qualifications

• Proven experience as a Business Analyst, preferably in SaaS or software product companies.
• Strong understanding of business analysis tools and techniques.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work collaboratively in a fast-paced, agile environment.

Responsibilities

• Elicit/document requirements through workshops and client interviews.
• Create workflows using BPMN standards.
• Collaborate with dev teams to create user stories and acceptance criteria.
• Conduct UAT and create test scenarios.

Skills

Requirements Analysis

Process Mapping

Data-Driven Insights

Solution Design

Implementation Validation

Education

Bachelor’s degree in Business Administration or Computer Science

Tools

Zoho products and platforms

Job description

ZoChord - Chord Technologies | Full time

Join ZoChord's dynamic team to bridge business needs with technical solutions.

As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions, ensuring that Zoho’s suite of applications effectively supports client and internal business requirements. You will analyze business processes, gather and document requirements, and collaborate with cross-functional teams to optimize the business solution with respect to the Zoho product offerings.

Requirements

• Requirements Analysis: Elicit/document requirementsthrough workshops and client interviews
• Process Mapping: Create workflows using BPMN standards
• Data-Driven Insights: Requirement gathering sheets.
• Solution Design: Collaborate with dev teams to createuser stories and acceptance criteria
• Implementation Validation: Conduct UAT and create test scenarios

Qualification

• Bachelor’s degree in Business Administration, ComputerScience
• Proven experience as a Business Analyst, preferably inSaaS or software product companies
• Strong understanding of business analysis tools andtechniques
• Proficiency with Zoho products and platforms is a strongadvantage
• Excellent communication, analytical, and problem-solvingskills
• Ability to work collaboratively in a fast-paced, agileenvironment