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Zoho is seeking a motivated and detail-oriented Business Analyst to join our dynamic team. As an entry-level Business Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders across departments to analyze business processes, gather requirements, and support the development of effective solutions that drive growth and efficiency. This is an excellent opportunity for recent graduates or early-career professionals looking to build a strong foundation in business analysis within a leading global technology company.
Collaborate with business stakeholders to gather, analyze, and document business requirements.
Assist in identifying business needs and translating them into functional specifications.
Support the development and implementation of process improvements to optimize operations.
Participate in stakeholder meetings and workshops to clarify requirements and business goals.
Create detailed reports, flowcharts, and diagrams to communicate findings and recommendations.
Assist the project management and product teams to ensure requirements are met throughout the project lifecycle.
Conduct market and competitor analysis to inform strategic decision-making.
Support user acceptance testing (UAT) and coordinate feedback collection.
Maintain clear and organized documentation of business processes, requirements, and solutions.
Bachelors degree in Business Administration, Information Technology, Management, or a related field.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Basic understanding of business process modeling and analysis techniques.
Ability to work collaboratively in a team environment.
Eagerness to learn and adapt in a fast-paced technology environment.
Familiarity with data visualization tools and software (e.g., Tableau, Power BI) is a plus.
Basic knowledge of project management methodologies (Agile, Scrum) is an advantage.
This is an entry-level position; fresh graduates or candidates with up to 1 year of relevant internship or work experience are encouraged to apply.
Internship experience in business analysis, data analysis, or project coordination is preferred but not mandatory.
Full-time position.
Standard working hours: Monday to Friday, 9:00 AM to 6:00 PM.
Flexibility for remote work or hybrid arrangements may be considered based on company policy.
Strong attention to detail and organizational skills.
Ability to gather and interpret complex information clearly.
Good interpersonal skills to interact effectively with diverse teams and stakeholders.
Ability to prioritize tasks and manage time efficiently.
Basic technical aptitude to understand software development and IT concepts.
Capacity for critical thinking and strategic analysis.
Competitive salary with performance-based incentives.
Comprehensive health insurance and wellness programs.
Professional development opportunities including training and certifications.
Collaborative and inclusive work culture.
Access to cutting-edge tools and technologies.
Employee assistance programs and flexible working options.
Opportunities for career growth within Zohos global network.
Zoho is a pioneer in cloud software and SaaS solutions, empowering millions of users worldwide. Joining Zoho means becoming part of an innovative, values-driven organization that encourages creativity, learning, and personal growth. We believe in nurturing talent and providing a platform where your ideas can thrive and make a real impact. If you are passionate about business analysis and eager to launch your career with a forward-thinking tech leader, Zoho is the perfect place to start.
Interested candidates are invited to submit their updated resume and a cover letter highlighting their interest and relevant skills through Zohos official career portal.
Please ensure your application clearly states Business Analyst - Entry Level in the subject line.