Business Analyst

Infotel India; Chennai District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Infotel India is seeking a PCM Business Analyst to work with business, operations and global teams to align technology with regulatory standards. The candidate will gather requirements, document processes and translate them into functional specs for banking applications.

Role requires strong communication, analytical ability and collaboration with cross-functional teams; location includes Mumbai and Chennai, with on-site responsibilities across banking production modules.

Qualifications

• Solid understanding of banking and payments processing.
• Experience in gathering requirements from business users.
• Knowledge of ISO 20022 XML formats is advantageous.

Responsibilities

• Understand business processes and how they operate within banking apps.
• Collect, understand and transmit requirements to produce functional specs and test plans.
• Collaborate with stakeholders to identify business requirements for banking applications.
• Document workflows and obtain sign-off on specifications from clients.
• Liaise with PCM architecture teams to explain solutions to stakeholders.

Skills

Payments Domain

ISO 20022

SQL

Req gathering

Education

Bachelor’s degree or equivalent

Tools

SQL

Oracle RDBMS

Job description

The PCM Business Analyst is expected to have experience in some of the following functional areas:

• Payments engine and clearing (At least one):
  • o Payment engines
  • SWIFT (MT/MX Messages), ISO20022
  • Regulatory Clearing & Settlement applications
  • Instant Payments
• Compliance Frameworks: Anti‑Money‑Laundering (AML), Sanctions Screening (Optional)
• Core banking applications (Optional)
• Treasury management (Optional)

The role involves collaborating with various stakeholders mainly business, operations and global teams to ensure that our technologies align with regulatory standards and effectively addresses their challenges. The candidate should have solid experience in gathering requirements.

Responsibilities

Direct Responsibilities

• Understand what the business does and how it does it
• To collect, understand, and transmit the business or functional support requirements for the project/request/incident, and to translate these into functional specifications and detailed test plans.
• Collaborate with stakeholders to identify bsuiness requirements related to banking applications within the organizations.
• To analyse and document business processes and to involve end users in all the project/request/incident resolution phases.
• To design the business cases hand by hand with users and required central teams covering the complete cycle of operations and IT processes.
• To document workflows and results of business analysis and obtain sign-off from client on the specifications.
• To document the systems and functional processes making it easy for the new comers to understand the system.
• To collect, understand, and transmit the business or functions support requirements for the project, and to translate these into functional specifications and detailed test plans.
• To closely liaise with PCM architecture teams to design the solution and explain it to all stakeholders
• Ensure a smooth integration and implementation of new standards petals (systems) following the standard methodologies.
• To support the functionalities of all the banking production modules related to all business activities

• Provide both functional and technical support to users in the region
• To support the functional operations of all standard and non-standard application systems according to the business needs of the organization.
• To plan, execute, monitor, control and manage IT projects

Technical & Behavioral Competencies

Mandatory

• The candidate should have strong functional and excellent communication skills.
• Good understanding of Payments Domain.
• Knowledge of Domestic payments of MEA region would be a plus.
• Knowledge of ISO 20022 XML formats for payment processing.
• Experience with SQL, Oracle RDBMS.
• Ability to collaborate closely with technical teams to design both technical and procedural solutions.

Good to Have

• Background in software development would be considered a plus.

Specific Qualifications

None

Skills Referential (Required knowledge, skills and abilities)

Transversal Skills

• Analytical Ability
• Ability to understand, explain and support change.
• Ability to anticipate business / strategic evolution.
• Ability to develop others & improve their skills.
• Ability to develop and leverage networks.

Behavioral Skills

• Ability to collaborate / Teamwork.
• Decision Making
• Creativity & Innovation / Problem solving.

Education Level: Bachelor’s degree or equivalent

Location: Mumbai, Chennai