BULK Hiring!Customer Support!HR Priyanshu

Ienergizer; Dadri; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Career growth opportunities based on性能

Professional training and development

Supportive work environment

Career progression within the company

Job summary

Ienergizer in India is seeking an enthusiastic Customer Support Executive. The role targets undergraduate freshers who can communicate superbly in English and demonstrate a positive attitude with a strong willingness to learn.

You will assist customers, resolve queries, and ensure a smooth customer experience. Responsibilities include handling queries via calls or chat, maintaining professional English communication, documenting interactions, and collaborating with the team to meet service

Qualifications

• Undergraduate fresher (pursuing or completed graduation not mandatory).
• Excellent spoken and written English is a must.
• Strong listening and interpersonal skills.
• Basic computer knowledge and typing skills.
• Willingness to learn and adapt to customer needs.
• Ability to handle customer queries patiently and professionally.

Responsibilities

• Handle customer queries through calls or chat.
• Communicate professionally with customers in English.
• Understand customer concerns and provide appropriate solutions.
• Maintain a polite, positive, and customer-focused attitude.
• Ensure customer satisfaction through effective communication and problem-solving.
• Follow company guidelines and maintain accurate customer records.
• Work collaboratively with team members to achieve customer service goals.

Skills

English communication

Listening

Interpersonal skills

Basic computer knowledge

Typing skills

Problem solving

Willingness to learn

Education

Undergraduate (pursuing or completed)

Job description

Job Title: Customer Support Executive

Experience: Fresher

Qualification: Undergraduate (Pursuing or Completed)

Type: Full-time

Department: Customer Support / Customer Service

Job Overview

We are looking for enthusiastic and motivated undergraduate freshers to join our Customer Support team. The ideal candidate should have excellent English communication skills, a positive attitude, and a strong willingness to learn. The candidate will be responsible for assisting customers, resolving their queries, and ensuring a smooth and satisfactory customer experience.

Roles and Responsibilities

• Handle customer queries through calls or chat, as required.
• Communicate professionally with customers in English.
• Understand customer concerns and provide appropriate solutions.
• Maintain a polite, positive, and customer-focused attitude.
• Ensure customer satisfaction through effective communication and problem-solving.
• Follow company guidelines and maintain accurate customer records.
• Work collaboratively with team members to achieve customer service goals.

Required Skills and Qualifications

• Education: Undergraduate fresher (pursuing or completed graduation not mandatory).
• English Communication: Excellent spoken and written English is a must.
• Strong listening and interpersonal skills.
• Basic computer knowledge and typing skills.
• Good problem-solving abilities and a willingness to learn.
• Ability to handle customer queries patiently and professionally.
• Freshers are welcome to apply; prior experience is not required.

What We Offer

• Opportunity to start a career in customer support.
• Professional training and development.
• Supportive work environment.
• Career growth opportunities based on performance.