Brand Solutions Manager

Logicserve Digital Consultancy Services Pvt Ltd; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Social Panga, a creative digital marketing agency, seeks a Brand Solutions Manager to oversee client accounts, ensure flawless campaign execution, and drive measurable results. You will coordinate cross-functional teams, translate briefs into deliverables, and nurture strong client relationships while exploring opportunities across platforms.

This role rewards proactive problem-solving and collaboration. If you are detail-oriented, a proactive team player with a passion for digital marketing,

Qualifications

• 2+ years of experience in client management, preferably in a digital marketing agency.
• Proven track record of successful client relationship management and project execution.
• Strong understanding of social media platforms (Meta, Twitter, YouTube, Pinterest, etc.) and their best practices.
• Proficiency in analytics tools and the ability to interpret data to drive decisions.
• Excellent communication and presentation skills.
• Experience with project management tools and analytics platforms.
• Demonstrate a self-driven attitude and a commitment to continuous learning and improvement.
• Ability to manage multiple accounts and deliver under tight deadlines.
• Be part of a creative and collaborative team that values innovation and excellence.
• Work with diverse clients and industries, creating impactful campaigns.
• Opportunity to grow and hone your skills in a fast-paced, dynamic environment.
• A culture that encourages creativity, ownership, and fun!
• Social Panga is an equal-opportunity employer and values diversity at our company.

Responsibilities

• Coordinate with internal teams to ensure smooth execution of campaigns.
• Decode client briefs and deliverables to exact specifications with zero escalations.
• Lead content ideation and calendar management across platforms (Meta, Twitter, YouTube, Pinterest).
• Conduct research to develop engaging content aligned with client objectives.
• Maintain high client satisfaction through proactive responses and feedback implementation.
• Monitor and analyze campaign performance using analytics tools.
• Develop timely, on-trend posts that resonate with client brands.

Skills

Client management

Social media marketing

Analytics interpretation

Communication skills

Project management

Team coordination

Content strategy

Deadline management

Tools

Analytics platforms

Social media management tools

PM tools

Job description

Social Panga is a creative digital marketing agency that specializes in crafting innovative and impactful campaigns for brands. We believe in the power of storytelling, data-driven strategies, and creative excellence to deliver results that matter. Our team is a mix of passionate thinkers, creators, and strategists who thrive on turning ideas into reality.

Position Overview

We are looking for a Brand Solutions Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, ensuring seamless execution of campaigns, and delivering exceptional results. You will act as the bridge between clients and internal teams, ensuring that campaigns are executed flawlessly and client expectations are exceeded.

If you are a proactive problem-solver, a detail-oriented executor, and a team player with a passion for digital marketing, we’d love to hear from you!

Key Responsibilities

• Team Coordination: Coordinate with internal teams (creative, copy, video, etc.) to ensure smooth execution of campaigns
• Brief Management & Execution Excellence: Accurately decode client briefs and execute deliverables to exact specifications while maintaining zero operational escalations through seamless operations and meticulous attention to detail
• Content Strategy & Calendar Management: Lead content ideation and create comprehensive content development plans/calendars across various platforms including Meta, Twitter, YouTube, Pinterest, and vernacular social media applications
• Research Thinking: Conduct thorough research and gather relevant materials to develop interactive and engaging content that meets client objectives
• Client Relationship Management: Demonstrate solutioning excellence by maintaining high Net Promoter Scores (NPS), providing proactive responses and solutions, and effectively implementing client feedback
• Performance Analysis: Utilize analytics tools to monitor and analyze campaign effectiveness across key metrics including community engagement, traffic, conversations, engagements, leads, and conversions
• Tactical Content Creation: Develop timely individual topical and moment marketing posts that capitalize on current trends and events relevant to client brands

Qualifications

• 2+ years of experience in client management, preferably in a digital marketing agency environment
• Proven track record of successful client relationship management and project execution
• Strong understanding of social media platforms (Meta, Twitter, YouTube, Pinterest, etc.) and their best practices.
• Proficiency in analytics tools and the ability to interpret data to drive decisions.
• Excellent communication and presentation skills
• Experience with project management tools and analytics platforms
• Demonstrate a self-driven attitude and a commitment to continuous learning and improvement.
• Ability to manage multiple accounts and deliver under tight deadlines.
• Be part of a creative and collaborative team that values innovation and excellence.
• Work with diverse clients and industries, creating impactful campaigns.
• Opportunity to grow and hone your skills in a fast-paced, dynamic environment.
• A culture that encourages creativity, ownership, and fun!
• Social Panga is an equal-opportunity employer and values diversity at our company.