Brand Operations & Communication Associate

anushé pirani; South Ridge; On-site; INR 300,000 - 500,000; Full time

Job summary

A contemporary fashion label is seeking a Brand Operations & Communication Associate in Mumbai. The role involves managing daily operations, handling customer service, and coordinating brand communication efforts. Candidates should have at least 2 years of experience in branding or marketing and be detail-oriented. This is a full-time position based in the studio with no remote options.

Qualifications

• Minimum 2 years of work experience in branding, communication, marketing, or operations.
• Strong operations and analytical skills required.
• Excellent interpersonal skills and communication abilities.

Responsibilities

• Manage daily operations and handle customer service.
• Coordinate communication efforts and assist in brand-building.
• Optimize internal processes to enhance brand performance.

Skills

Operations skills

Analytical skills

Interpersonal skills

Customer service

Social media understanding

Detail-oriented

Education

Bachelor's degree in Business Administration or related field

Tools

Canva

Excel

Google Suite

Adobe Creative Suite

Job description

Brand Operations & Communication Associate

Brand Operations & Communication Associate

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Anushé Pirani, established in 2017, is a contemporary fashion label born out of a desire to challenge conventional clothing ideas. Based in Mumbai, the brand known for its versatile approach to menswear and womenswear, seamlessly blends function with flair. The label's unorthodox approach to silhouettes and focus on artistic intricacy redefine beauty in wearable clothing. Produced ethically in Mumbai, the garments showcase the finest craftsmanship and materials.

Location: Mumbai (Candidates must be based in South Bombay or the Prabhadevi vicinity )

Work Type: Full-time, Work From Studio only(No Work From Home)

Experience Required: Minimum 2 years in a similar or related field

Role Description

We’re looking for a dynamic and detail-oriented Brand Operations & CommunicationAssociate to join our team at anushé pirani , a design-led contemporary clothing label. This is a studio-based role for someone who thrives in a fast-paced, hands-on environment. We are looking for a committed individual who has a deep understanding of e-commerce and the slow fashion business. This role is responsible for business growth and development. He/She should understand how to build business relations.

The associate will manage daily operations, handle customer service, brand-building and coordinate communication efforts. Additionally, the role includes analyzing market trends and optimizing internal processes to enhance brand performance.

JOB PROFILE:

Brand Operations

• Devises and presents ideas and strategies for sales.
• Engages with and builds relationships with partner businesses and clients.
• Understanding online sales channels.
• Keeps track of inventory and updates partner businesses from time to time.
• Seeks prospective clients with similar values domestically and internationally and closes orders with them.
• Bonus points if any experience dealing with Shopify/e-commerce store backends.
• Coordinate with various departments (design, production, logistics) for seamless brand functioning
• Assist in managing studio schedules, external vendors, and brand events or pop-ups
• Handle backend tasks such as order processing, packaging coordination, and customer support when needed
• Maintain brand documentation and filing systems (offline and digital)

Brand Communication

• Support the development and execution of brand strategy across online and offline channels
• Coordinate and assist in planning photo/video shoots, campaigns, and collection launches
• Liaise with influencers, stylists, collaborators, and PR contacts
• Manage and maintain content calendars, assist with social media execution and storytelling
• Help prepare brand presentations, lookbooks, and brand decks

Qualifications

• Minimum 2 years of work experience in branding, communication, marketing, or operations — ideally within fashion, lifestyle, or creative industries
• Strong Operations and Analytical skills
• Excellent Interpersonal Skills and Communication abilities
• Proficiency in Customer Service
• Ability to work independently and collaboratively
• Good understanding of social media platforms, influencer culture, and brand voice
• Detail-oriented and organised with the ability to multitask
• Basic knowledge of tools like Canva, Excel, Google Suite; knowledge of Adobe Creative Suite is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field
• Must be based in or very close toSouth Bombay / Prabhadevi
• Comfortable working full-time from the studio —this is not a remote or hybrid role

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Retail Apparel and Fashion

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