Branch Sales Manager

ACURA SOLUTIONS LTD; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

ACURA SOLUTIONS LTD is seeking an experienced Sales Manager in New Delhi to mentor a team of Sales Managers across branches and drive fee-based revenues through asset product acquisitions. The role focuses on market coverage, customer acquisition, and ensuring timely resolution of customer queries.

You will be responsible for staff planning in the CA region, maintaining low attrition, and implementing growth strategies based on competitive analysis and channel feedback.

Qualifications

• Graduate with any stream.

Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches.
• Identifying leads for an acquisition of potential customers for assets products.
• Monitoring daily sales calls to ensure process adherence and market coverage.
• Activating Current accounts clients on transactions and delivering current account float against targets.
• Imparting updated product knowledge to the team and ensuring product awareness.

Skills

Mentoring a team

Lead generation

Sales monitoring

Staffing management

Customer satisfaction

Process improvement

Growth strategy

Talent attraction

Attrition reduction

Education

Graduate - Any

Job description

• Mentoring a team of Sales Managers across assigned command area of branches
• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
• Monitoring daily sales call to ensure acquisition process is followed including market coverage
• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team
• Responsible of timely resolution of customer queries
• Ensuring right level of staffing in the region for CA team
• Maintaining low team attrition
• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Monitor the growth and execution as per the defined business plan
• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support

Roles Responsibilities

• Mentoring a team of Sales Managers across assigned command area of branches
• Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
• Monitoring daily sales call to ensure acquisition process is followed including market coverage
• Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
• Imparting refreshing product knowledge to team members, ensure complete updated product awareness within the team
• Responsible of timely resolution of customer queries
• Ensuring right level of staffing in the region for CA team
• Maintaining low team attrition
• Managing customer centric operations and ensuring customer satisfaction by achieving delivery service quality norms
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Monitor the growth and execution as per the defined business plan

Managerial Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support

Educational Qualifications

Graduate - Any

Experience

8 + years of relevant experience in Sales Banking