Branch Relationship Officer - Used Car

Equitas Small Finance Bank Ltd.; Tiruppattur; On-site; INR 250,000 - 350,000; Full time

Job summary

Equitas Small Finance Bank Ltd. seeks a dedicated professional to develop a steady flow of used car loan applications through direct sourcing, dealers and DSAs in Tamil Nadu.

The role emphasizes building strong customer relationships and timely documentation to ensure fast approvals. The candidate will identify and pass on cross-sell opportunities for savings products, term deposits and FASTag, while maintaining strict regulatory compliance and timely channel follow-ups.

Responsibilities

• Develop a consistent pipeline of applications from good quality customers requiring finance for purchase of used cars through direct sourcing, dealers, DSAs, market references etc.
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice 'First Time Right' principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag wherever applicable.
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies.
• Closely follow up channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.
• Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.

Education

UG

Job description

Skills

Skill

UG

Job Description

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.