Branch Relationship Officer - Used Car

Equitas Small Finance Bank; Thiruvannamalai; On-site; INR 300,000 - 420,000; Full time

Job summary

Equitas Small Finance Bank Thiruvannamalai branch seeks a Branch Relationship Officer - Used Car to develop a steady pipeline of used car loan applications from customers, dealers, and DSAs.

You will manage client interactions, gather required documents on time to ensure First Time Right approvals, and cross-sell banking products while adhering to RBI guidelines.

Qualifications

• Domain knowledge of used car finance products and policies.
• Strong customer relationship management skills.
• Ability to gather documents and ensure timely loan processing.
• Willingness to work with dealers, DSAs, and market references.

Responsibilities

• Develop a consistent pipeline of used-car loan applications through direct sourcing, dealers, and DSAs.
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’.
• Actively generate & pass on leads for cross-sell products like Savings Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and RBI and other regulatory matters
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Skills

UG

Education

UG

Job description

Posted On 31 Oct 2026

End Date 30 Nov 2026

Required Experience NA

Basic Section

No. Of Openings 1

External Title Branch Relationship Officer - Used Car

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Department Used Car

Generic Role Sales Officer

External Title (Job Role) Branch Relationship Officer - Used Car

Zone South 2

State Tamil Nadu

Area Vellore

Branch Code 1164

Branch Name Thiruvannamalai

Skill

UG

Job Description

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.