Branch Relationship Officer - Used Car

Equitas Small Finance Bank; Mumbai Suburban; On-site; INR 300,000 - 420,000; Full time

Job summary

Equitas Small Finance Bank is seeking a Branch Relationship Officer - Used Car in Maharashtra. The role involves sourcing used car loan applications, building and maintaining customer relationships, and ensuring timely documentation for loan proposals.

The candidate will also cross-sell banking products and uphold RBI regulatory compliance within the Used Car department. The position is based at Boisar, Maharashtra, with a permanent employment type and local location responsibilities.

Qualifications

• Educational qualifications as stated in the job posting.
• Applicants should possess degrees in commerce, arts, sciences, or business administration as listed.
• Multiple post-graduate qualifications are considered, including MBAs.

Responsibilities

• Develop a consistent pipeline of applications from customers seeking finance for used cars through direct sourcing, dealers, DSAs, and references.
• Manage relationships with customers by responding to requirements in a timely and professional manner.
• Ensure timely collection of documentation for loan proposals to adhere to First Time Right principles.
• Generate and pass on leads for cross-sell products (savings accounts, current accounts, term deposits, FASTag).
• Maintain 100% compliance with RBI policies and other regulatory requirements.
• Follow up with channels to keep relations active and prevent aging of accounts beyond 60 days.
• Understand ESFB Used Car Funding products and advise clients on suitable schemes.

Education

Bachelor of Commerce

Bachelor of Arts

Bachelor of Science

Master of Arts

Master of Commerce

Master of Business Administration

Job description

Posted On 31 Oct 2026

End Date 30 Nov 2026

Required Experience 1 - 5 years

Basic Section

No. Of Openings 1

External Title Branch Relationship Officer - Used Car

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Department Used Car

Generic Role Sales Officer

External Title (Job Role) Branch Relationship Officer - Used Car

Zone West

State Maharashtra

Region Maharashtra

PT Location Maharashtra

Branch Code 9137

Branch Name Boisar

Skills

Skill

Bachelor of Commerce Bachelor of Arts Bachelor of Science Master of Arts Master of Commerce Master of Business Administration

Working Language

Job Description

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.
• Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.