Branch Relationship Officer - Nagpur

Axis Bank; Nagpur District; On-site; INR 300,000 - 540,000; Full time

Job summary

Axis Bank in Nagpur, Maharashtra seeks a proactive banking associate to drive sales and build lasting customer relationships. You will cross-sell credit cards, loans, and insurance while opening CASA accounts, ensuring smooth operations and timely service delivery.

You will engage mapped clients with tailored financial solutions, promote digital banking channels, and uphold strict regulatory compliance and audit readiness in a dynamic branch environment.

Qualifications

• Sales and cross-selling banking products to customers.
• CRM skills to deepen customer relationships.
• Attention to regulatory guidelines and audit readiness.

Responsibilities

• Sales & Cross-Selling: Actively sell products like credit cards, insurance, and personal loans, while also handling CASA opening.
• CRM: Engage with mapped clients to provide financial solutions and deepen relationships.
• Operational Support: Handle customer transactions and service requests within defined turnaround times (TAT).
• Digital Adoption: Introduce customers to internet, mobile, and WhatsApp banking.
• Compliance: Adhere to regulatory guidelines and audit requirements.

Skills

Sales

Cross-selling

CRM

Compliance

Job description

Key Responsibilities

• Sales & Cross-Selling: Actively sell products like credit cards, insurance, and personal loans, while also handling CASA (Current Account Savings Account) opening.
• Customer Relationship Management (CRM): Engage with mapped clients to provide financial solutions and deepen relationships.
• Operational Support: Handle customer transactions and service requests within defined turnaround times (TAT).
• Digital Adoption: Introduce customers to alternative banking channels such as internet, mobile, and WhatsApp banking.
• Compliance: Adhere to regulatory guidelines and audit requirements.

Location - Nagpur, Maharashtra