Branch Operations Manager| Begusarai

CSB Bank; Begusarai; On-site; INR 300,000 - 600,000; Full time

Job summary

CSB Bank Begusarai branch seeks a Branch Operations Lead to oversee the full branch function, driving sales outcomes while ensuring outstanding customer service.

The role emphasizes compliance, branch IT and facilities upkeep, and revenue growth through cross-sell and upsell activities. 3–9 years of experience in branch operations is expected, with location in Begusarai, Bihar.

Qualifications

• Min Years - 3
• Max Years - 9

Responsibilities

• To ensure customer service standards are met and inimize customer complaints and escalations
• Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
• Ensure smooth operations of the branch at all times
• Ensure branch adheres to the highest standards of compliance
• Ensure branch upkeep in terms of physical and IT infrastructure

Job description

responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service

Responsibilities

To ensure customer service standards are met and inimize customer complaints and escalations

Deepen customer engagements and ensure revenue is maximized by cross sell and upsell

Ensure smooth operations of the branch at all times

Ensure branch adheres to the highest standards of compliance

Ensure branch upkeep in terms of physical and IT infrastructure

Qualifications

Min Years - 3

Max Years - 9

Job Info

• Job Identification 1115174
• Posting Date 12/29/2025, 12:00 AM
• Locations Begusarai branch, Ground Floor, Begusarai, Bihar, 851101, IN