Branch Operations Executive

Happinesscue; Lucknow, Jaipur; Hybrid; INR 260,000 - 420,000; Full time

Job summary

Happinesscue is hiring a Branch Operations Executive to manage day-to-day customer handling, documentation, follow-ups, and process coordination across multiple locations in India. The role emphasizes clear communication, ownership of routine responsibilities after training, and timely task completion.

The position may require occasional weekend work or extended hours depending on client workload, with shortlisted candidates possibly participating in a brief practical discussion or role-specific

Qualifications

• 1–4 years of work experience.

Responsibilities

• Handle day-to-day customer interactions and documentation.
• Coordinate assigned tasks and ensure timely completion.
• Respond to enquiries and maintain records and reports.
• Communicate with stakeholders and coordinate processes.
• Follow up with stakeholders and ensure activities are completed on time.
• Occasional weekend work or extended hours may be required.
• Participate in short practical discussions or role-specific assessments for shortlisted candidates.

Job description

• One of our clients is looking for a dependable professional for this role and we are handling the initial recruitment.
• As Branch Operations Executive, you will handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, process coordination.
• This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
• The role is suitable for candidates with 1-4 years and is based across Delhi NCR / Jaipur / Lucknow / Mumbai.
• The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment.
• Depending on the client and peak workload, occasional weekend work or extended hours may be required.
• The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.
• Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Location -

Delhi NCR , Jaipur , Lucknow , Mumbai