Branch Manager -Vikaspuri

BERKOWITS HAIR & SKIN CLINIC; Delhi; On-site; INR 700,000 - 900,000; Full time

Job summary

Berkowits Hair & Skin Clinic in Vikaspuri, Delhi is seeking a Branch Manager to run a clinic like your own business. You will lead the clinic team and drive service quality and revenue growth.

The role requires 8–10 years of total experience, graduate or MBA, and willingness to work six days a week with weekend rosters; timings 9:45 AM to 7:00 PM. Training on Berkowits treatments and CRM tools is provided.

Qualifications

• 8 to 10 years of total experience, including team handling.
• Sales and client-handling experience in a hair, skin, or aesthetic clinic.
• Good record of meeting monthly sales targets.
• Graduate or MBA.
• Comfortable working on weekends.

Responsibilities

• Lead the full clinic team: consultants, doctors, technicians and front desk.
• Hold a short team meeting every morning and set daily goals.
• Help the clinic achieve its targets, including monthly revenue and new-client targets.
• Give consultations for hair and skin services and close treatment packages.
• Make sure every service is safe, clean and on time, as per Berkowits SOPs.
• Solve client complaints quickly and politely.
• Track daily sales, appointments and follow-up calls, and share reports with the Cluster Manager.
• Train and guide your team, and manage attendance, stock and clinic upkeep.

Skills

Team leadership

Sales experience

Customer service

Communication skills

Education

MBA

Graduate

Tools

CRM software

Job description

Branch Manager

Berkowits Hair & Skin Clinics | Vikaspuri , Delhi

Location: A-40, Guru Virjanand Marg, A-Block, Vikaspuri, New Delhi, Delhi 110018

Salary: 7 Lakh to 9 Lakh per year (CTC)

Experience: 8 to 10 years

Qualification: Any Graduate / MBA (Science or Aesthetics background preferred)

Job type: Full-time

Working days: 6 days a week. 1 weekly off on a weekday, as per roster.

Timings: 9:45 AM to 7:00 PM

Similar job titles: Clinic Manager, Centre Manager, Center Manager, Store Manager, Aesthetic Clinic Manager, Salon Manager

ABOUT BERKOWITS

Berkowits has been helping people look and feel their best since 1988. Today we have 45+ clinics across India, 450+ trained experts and 15 lakh+ happy clients. We are India's first hair replacement company and India's first permanent hair reduction company. We have done 15,000+ hair transplants.

ABOUT THE ROLE

You will run one Berkowits clinic like your own business. You will lead the clinic team, make sure every client gets great service, and grow the clinic's revenue.

WHAT YOU WILL DO

• Lead the full clinic team: consultants, doctors, technicians and front desk.


• Hold a short team meeting every morning and set daily goals.


• Help the clinic achieve its targets, including monthly revenue and new-client targets.


• Give consultations for hair and skin services and close treatment packages.


• Make sure every service is safe, clean and on time, as per Berkowits SOPs.


• Solve client complaints quickly and politely.


• Track daily sales, appointments and follow-up calls, and share reports with the Cluster Manager.


• Train and guide your team, and manage attendance, stock and clinic upkeep.

WHAT YOU GET

• Annual CTC of 7 Lakh to 9 Lakh per year, based on your experience and interview.


• A significant variable pay component linked to your performance.


• Assured incentives at the branch level.


• Quarterly leaves that you can use without a full-day salary deduction.


• Full training on Berkowits treatments, processes and systems.


• A clear growth path: Branch Manager Senior Branch Manager (larger clinics) Cluster / Zonal roles.

WHO CAN APPLY

Must have

• 8 to 10 years of total experience, including team handling.


• Sales and client-handling experience in a hair, skin, or aesthetic clinic.


• A good record of meeting monthly sales targets.


• Graduate or MBA.


• Comfortable working on weekends.

Good to have

• Knowledge of treatments like laser hair reduction, PRP, hair transplant, and hair replacement.


• Experience with clinic software or CRM tools.


• Can speak the local regional language along with Hindi and English.

Berkowits is an equal opportunity employer. We welcome applicants from all backgrounds.