Branch Manager - Pedder Road

Berkowits; Mumbai; Sur place; INR 700 000 - 900 000; Plein temps

Résumé du poste

Berkowits Hair & Skin Clinics on Pedder Road, Mumbai, seeks a Clinic Manager to lead one clinic like a small business. You will manage the clinic team, ensure excellent client service, and drive revenue growth through effective operations and client relations.

The role requires 8–10 years overall experience with sales and client handling in aesthetic clinics, plus the ability to meet monthly sales targets. 6-day work week with rostered weekday off.

Qualifications

• 8 to 10 years of total experience, including team handling.
• Sales and client-handling experience in a hair, skin, or aesthetic clinic.
• A good record of meeting monthly sales targets.

Responsabilités

• Lead the full clinic team: consultants, doctors, technicians and front desk.
• Hold a short team meeting every morning and set daily goals.
• Help the clinic achieve its targets, including monthly revenue and new-client targets.
• Give consultations for hair and skin services and close treatment packages.
• Make sure every service is safe, clean and on time, as per Berkowits SOPs.
• Solve client complaints quickly and politely.
• Track daily sales, appointments and follow-up calls, and share reports with the Cluster Manager.
• Train and guide your team, and manage attendance, stock and clinic upkeep.

Connaissances

Revenue Growth

Team Leadership

Sales Target

Client Coordination

Consultation

Clinic Operations

Formation

Any Graduate / MBA (Science or Aesthetics background preferred)

Outils

CRM tools

Description du poste

Berkowits Hair & Skin Clinics | Pedder Road, Mumbai

Location:Flat No. 2, Ground Floor, Makani Manor, Opposite Jaslok Hospital, Pedder Road, Mumbai, Maharashtra 400026

Salary: ₹7 Lakh to ₹9 Lakh per year (CTC)

Experience: 8 to 10 years

Qualification: Any Graduate / MBA (Science or Aesthetics background preferred)

Job type: Full-time

Working days: 6 days a week. 1 weekly off on a weekday, as per roster.

Timings: 9:45 AM to 7:00 PM

Similar job titles: Clinic Manager, Centre Manager, Center Manager, Store Manager, Aesthetic Clinic Manager, Salon Manager

ABOUT BERKOWITS

Berkowits has been helping people look and feel their best since 1988. Today we have 45+ clinics across India, 450+ trained experts and 15 lakh+ happy clients. We are India's first hair replacement company and India's first permanent hair reduction company. We have done 15,000+ hair transplants.

ABOUT THE ROLE

You will run one Berkowits clinic like your own business. You will lead the clinic team, make sure every client gets great service, and grow the clinic's revenue.

WHAT YOU WILL DO

• Lead the full clinic team: consultants, doctors, technicians and front desk.
• Hold a short team meeting every morning and set daily goals.
• Help the clinic achieve its targets, including monthly revenue and new-client targets.
• Give consultations for hair and skin services and close treatment packages.
• Make sure every service is safe, clean and on time, as per Berkowits SOPs.
• Solve client complaints quickly and politely.
• Track daily sales, appointments and follow-up calls, and share reports with the Cluster Manager.
• Train and guide your team, and manage attendance, stock and clinic upkeep.

WHAT YOU GET

• Annual CTC of ₹7 Lakh to ₹9 Lakh per year, based on your experience and interview.
• A significant variable pay component linked to your performance.
• Assured incentives at the branch level.
• Quarterly leaves that you can use without a full-day salary deduction.
• Full training on Berkowits treatments, processes and systems.

WHO CAN APPLY

Must have

• 8 to 10 years of total experience, including team handling.
• Sales and client-handling experience in a hair, skin, or aesthetic clinic.
• A good record of meeting monthly sales targets.

Good to have

• Knowledge of treatments like laser hair reduction, PRP, hair transplant, and hair replacement.
• Experience with clinic software or CRM tools.
• Can speak the local regional language along with Hindi and English.

Berkowits is an equal opportunity employer. We welcome applicants from all backgrounds.

Required Skills

Revenue Growth Team Handling Sales Target Client coordination Consultation Clinic Operations