Branch Manager- Sales

Muthoot Mercantile; India; On-site; INR 457,000 - 547,000; Full time

Job summary

Muthoot Mercantile is seeking an experienced Branch Manager to oversee gold loan operations and branch performance. The role focuses on driving business growth, meeting targets, and ensuring smooth daily functioning of the branch.

Responsibilities include leading staff, managing KYC and vault operations, ensuring RBI compliance, and building strong customer relationships across multiple locations in Kerala and nearby areas.

Qualifications

• Minimum 4 years of experience in Gold Loan / NBFC operations.
• Gold Loan experience is mandatory.
• Proven track record in achieving business targets.
• Good knowledge of KYC, RBI guidelines, and gold valuation.
• Strong leadership, communication, and team management skills.

Responsibilities

• Oversee the entire branch operations for the gold loan business.
• Achieve sales, disbursement, and collection targets.
• Lead, supervise, and motivate branch staff.
• Manage KYC, loan processing, gold valuation, and vault operations.
• Ensure compliance with RBI guidelines and company policies.
• Build strong customer relationships and drive business growth.
• Monitor branch performance and profitability.

Skills

Leadership

Team management

Communication

Target orientation

Job description

Job Summary

We are looking for an experienced Branch Manager to manage Gold Loan, branch operations, drive business growth, achieve targets, and ensure smooth branch functioning.

Key Responsibilities

• Oversee the entire branch operations for the gold loan business. .
• Achieve sales, disbursement, and collection targets.
• Lead, supervise, and motivate branch staff.
• Manage KYC, loan processing, gold valuation, and vault operations.
• Ensure compliance with RBI guidelines and company policies.
• Build strong customer relationships and drive business growth.
• Monitor branch performance and profitability.

Candidate Requirements

• Minimum 4 years of experience in Gold Loan / NBFC operations.
• Gold Loan experience is mandatory.
• Proven track record in achieving business targets.
• Good knowledge of KYC, RBI guidelines, and gold valuation.
• Strong leadership, communication, and team management skills.

Salary: Up to 45,000 per month

Job Locations: Trivandrum | Ernakulam | Pathanamthitta | Kottayam | Idukki | Calicut | Marthandam