Branch Manager - Retail MFB - Sales - Sikar - Bhim Tower - J Grades

Tata Capital; Sikar; On-site; INR 250,000 - 380,000; Full time

Job summary

Tata Capital is seeking a Microfinance Field Officer (Fresher to 5 years) in the Rajasthan region. The role focuses on disbursement targets, delinquency management, and market expansion through field visits and relationship building with customers.

Ideal candidates have a basic understanding of Microfinance and JLG models, strong sales flair, and excellent customer service skills. Graduate in any discipline is required for this position.

Qualifications

• Graduate in any discipline is required.
• Freshers to a maximum of 5 years' exp in sales/field roles in microfinance preferred.
• Basic understanding of Microfinance and JLG model working is preferred.

Responsibilities

• Achieve disbursement targets with minimum delinquency.
• Identify Joint Liability Groups and disbursed loans for target customers/geographies.
• Develop and manage a team across territories for market penetration.
• Assess potential client base and region for expansion of operations.
• Disbursement, repayment and delinquency management with daily/weekly collections targets.
• Follow up on disbursed loans, especially those not paying on time.
• Conduct regular field visits and center meetings for loan applicants.
• Maintain portfolio quality by monitoring dues, non-starters, delinquencies and frauds.
• Build strong client relationships and brand identification with customers.
• Ensure weekly/daily center meetings and visits.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service

Education

Graduate in any discipline

Job description

Job Description:

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• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre
• Fresher to maximum of 5yrs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification- Graduate in any discipline

Requirements: