Branch Manager - Retail MFB - Sales - Jaipatna - Main Road - J Grades

Tata Capital; Kalahandi; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital is hiring a Sales Officer in Microfinance to drive disbursements and grow field coverage in target territories. The role focuses on building customer bases, managing joint liability groups, and meeting daily/weekly collection targets.

The candidate should have 0–5 years of experience in microfinance, with a basic understanding of JLG models and customer service. Graduate in any discipline is required.

Qualifications

• Graduate in any discipline.
• Fresher to 5 years of experience in microfinance sales.
• Basic understanding about Microfinance business and JLG model working would be preferred.

Responsibilities

• Achieve disbursement targets with minimum delinquency.
• Identify Joint Liability Groups and disbursed loans for target customers and geographies.
• Develop and manage a team across territories for market penetration and reach.
• Assess potential client base and product acceptability in new regions for expansion.
• Disbursement, repayment and delinquency management, achieving daily/weekly collections targets.
• Follow up on disbursed loans, especially those not paying on time.
• Undertake regular field visits, centre meetings and loan applicants.
• Maintain portfolio quality by tracking normal dues, non-starters, delinquency and frauds.
• Build strong client relationships and brand identification with potential customers.
• Ensure weekly/daily meetings and visits to centres.

Skills

Relationship management

Business sourcing

Flair for sales

Customer service understanding

Education

Graduate in any discipline

Job description

Job Description:

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• To ensure the achievement of disbursement targets with minimum delinquency
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets
• Makes a close follow up of the disbursed loans, especially of the ones not paying on time.
• Undertake regular field visits, Centre Meeting and loan applicants
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visit to centre
• Fresher to maximum of 5yrs exp + as a sales officer in microfinance business
• Basic understanding about Microfinance business and JLG model working would be preferred.

Key Skills

• Relationship management, Business sourcing
• Flair for sales
• Understand critical attributes of customer service

Qualification- Graduate in any discipline

Requirements: