Branch Manager - Retail Banking

Kotak Mahindra Bank Limited; Erode; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Kotak Mahindra Bank Limited is hiring a Branch Manager in Erode, Tamil Nadu. You will oversee branch profitability, regulatory compliance, and customer engagement while driving cross-sell of financial products. Lead a high-performing team and ensure strong deposit growth.

The role requires a dynamic leader with sales acumen and a focus on service excellence to achieve branch targets and maintain regulatory standards.

Qualifications

• Experience leading a retail banking branch and achieving sales targets.
• Strong regulatory awareness and customer service focus.
• Ability to drive cross-selling of financial products.

Responsibilities

• Drive business growth and profitability of the branch.
• Ensure operational excellence and compliance with regulations.
• Lead and develop a high-performing branch team.
• Promote cross-selling of mutual funds and insurance products.
• Oversee deposit growth and fee-based income.
• Manage customer engagement across all touchpoints.
• Own branch P&L and break-even performance.

Job description

Branch Manager_BRANCH BANKING-Branch Head_Erode

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service.

This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team.

You will oversee the branch's profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch's Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives.

Experience Level Mid Level