Branch Manager_BRANCH BANKING-Branch Head_Chennai

Kotak Mahindra Bank Ltd; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Branch Manager in the Retail Liabilities vertical in Chennai. The role focuses on driving business growth, ensuring excellent customer service, and leading a high-performing team.

You will oversee profitability, compliance, and customer engagement while promoting cross-selling of financial products. The position emphasizes growth in deposits, cross-selling of mutual funds and insurance, and generating fee-based income, with a strong emphasis on regulatory

Responsibilities

• Drive growth of deposits from existing and new customers.
• Maintain high standards of customer service across all touchpoints.
• Promote cross-selling of non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.
• Ensure compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Own the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.