Branch Manager - MF

Equitas Small Finance Bank Ltd.; Jodhpur, Tonk, Phagi; On-site; INR 400,000 - 600,000; Full time

Job summary

Equitas Small Finance Bank is seeking a Branch Manager - MF for the Phagi branch in Rajasthan. The role requires 1-3 years of relevant experience in inclusive banking and microfinance, with a focus on collections, new member onboarding, cross-sell, and customer service excellence.

The position is permanent and based at the Phagi branch, North Zone, Rajasthan. Candidates should be prepared to manage daily operations, drive performance targets, and participate in branch-level risk and compliance

Qualifications

• 1–3 years of relevant experience in banking or microfinance.
• Experience in achieving targets related to collections, AOC, cross-sell and retention.
• Experience in branch operations and customer service.

Responsibilities

• Achieve collections targets for allocated centers.
• Acquire new members through AOC initiatives.
• Meet cross-sell targets and build product penetration (RD & APY, etc).
• Ensure member retention and high service standards.
• Pursue self-development and adhere to process orientations.
• Maintain accurate records and support annexure-based scoring.

Skills

Customer Focus

Strategic Orientation

Job description

• Inclusive Banking - MF>North>Rajasthan>Rajasthan>Jodhpur>Tonk>Rajasthan>16050>Phagi

Posted On 14 Oct 2026

End Date 19 Oct 2026

Required Experience 1 - 3 years

Basic Section

No. Of Openings 1

External Title Branch Manager - MF

Employment Type Permanent

Employment Category Field

Closing Date 19 Oct 2026

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Inclusive Banking - MF

Sub-Department Business

Generic Role Branch Manager

External Title (Job Role) Branch Manager - MF

Division Inclusive Banking - MF

Zone North

State Rajasthan

Region Rajasthan

Area Jodhpur

PT Location Rajasthan

Branch Code 16050

Branch Name Phagi

Skills

Skill

Customer Focus Strategic Business Orientation

Key Result Areas

Position : Relationship Officer - MFI

1 Ensure achievement of collections target set for allocated centres. 50% % of regular Collections

(as per annexure 1)

2 Ensure achievement of new members through AOC 20% % of Achievement

(as per annexure 2)

3 Achieving the set targets for Cross Sell products 10% % of Cross Sell Penetration Achievement % RD & APY Collections

(as per annexure 3)

4 Member Retention 10% % of Achievement

(as per annexure 4)

5 Self Development 5% Annexure 5

6 Process Orientaition 5% Annexure 6

Annexure - 1

Performance Rating Repayment % to be achieved

5 (Excellent) 100% repayment achieved by end of every month during the review period

4 (Very Good) (99.81-100)% repayment achieved by end of every month during the review period

3 (Good) (99.51-99.80)% repayment achieved by end of every month during the review period

2 (Adequate) (99.31-99.50)% repayment achieved by end of every month during the review period

1 (Far below the expectation) < 99.3 % repayment achieved by end of every month during the review period

Annexure - 2

Scoring method 5

(Outstanding) 4

(Excellent) 3

(Very Good) 2

(Good) 1

(Adequate)

% of AOC Target >120% of AOC Target (111 -120)% of AOC Target (100% - 110%) of AOC Target (90 -99)% of AOC Target <90% of AOC Target

Annexure - 3

Scoring method 5

(Outstanding) 4

(Excellent) 3

(Very Good) 2

(Good) 1

(Adequate)

% of Achievement >120% of Cross Sell Target (111 -120)% of Cross Sell Target (100% - 110%) of Cross Sell Target (90 -99)% of Cross Sell Target <90% of Cross Sell Target

Annexure - 4

Scoring method 5

(Outstanding) 4

(Excellent) 3

(Very Good) 2

(Good) 1

(Adequate)

% of Achievement >120% (111 -120)% (100% - 110%) (90 -99)% <90%

Annexure - 5

Scoring method 5

(Outstanding) 4

(Excellent) 3

(Very Good) 2

(Good) 1

(Adequate)

Average Mandays of Training per Team Member >=3 2.5-2.99 2-2.49 1-1.99 <1