Branch Manager - Jammu | Multiple Banches

IIFL Finance; Srinagar; On-site; INR 600,000 - 900,000; Full time

Job summary

IIFL Finance invites applications for Branch Manager (Gold Loans) at Bari Bhahmana, Bahu Plaza, Karan Market & Janipur. The role leads overall branch operations and drives gold loan business growth, achieving sales, revenue and portfolio targets.

You will lead, motivate and manage the branch team, ensure smooth operations from customer acquisition to loan closure, monitor appraisal, KYC, cash handling and documentation, and build strong customer relationships with excellent service.

Responsibilities

• Manage overall branch operations and drive gold loan business growth.
• Achieve branch sales, revenue and portfolio targets.
• Lead, motivate and manage the branch team effectively.
• Ensure smooth gold loan operations from customer acquisition to loan closure.
• Monitor gold appraisal, KYC, cash handling and documentation as per company guidelines.
• Build strong customer relationships and ensure excellent customer service.
• Drive customer acquisition, renewals, collections and cross-selling.
• Ensure compliance with company policies, processes and regulatory guidelines.
• Monitor branch performance, portfolio quality and daily operations.

Job description

Job Title Branch Manager (Gold Loans)

Branch Location- Bari bhahmana, Bahu Plaza, Karan Market & Janipur.

Job Description

• Manage overall branch operations and drive gold loan business growth.
• Achieve branch sales, revenue and portfolio targets.
• Lead, motivate and manage the branch team effectively.
• Ensure smooth gold loan operations from customer acquisition to loan closure.
• Monitor gold appraisal, KYC, cash handling and documentation as per company guidelines.
• Build strong customer relationships and ensure excellent customer service.
• Drive customer acquisition, renewals, collections and cross-selling.
• Ensure compliance with company policies, processes and regulatory guidelines.
• Monitor branch performance, portfolio quality and daily operations.

Key Responsibility: Manage the end-to-end branch business, team customer service.

Incentives: Extra incentives Best in the Industry