BRANCH MANAGER I

Muthoot Fincorp; Jajupura; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Muthoot Fincorp Ltd. is seeking a proactive professional for branch-focused responsibilities in Odisha. The role emphasizes maintaining strong customer relationships, driving market insights, and coordinating marketing initiatives to achieve branch targets.

The candidate will participate in field marketing and ensure profitable branch operations while collaborating with multiple departments. Key duties include ensuring efficient customer service, managing receivables, and adherence to internal

Qualifikationen

• Coaching & Mentoring.
• Business Development.
• Communication Skills – Proficiency in local language and English.

Aufgaben

• Maintain regular & continuous relationship with existing and potential customers.
• Identify market trends to aid innovation and meet customer needs via up-sell/cross-sell of products.
• Initiate and coordinate marketing for achieving targets.
• Achieve customer delight through efficient service and retain customers while acquiring new ones.

Kenntnisse

Coaching

Business Development

Communication

Jobbeschreibung

• •Maintain regular & continuous relationship with existing and potential customers.
• •Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.
• •Initiate, implement/coordinate and participate in marketing for achieving the above.
• •Achieve customer delight through e?cient customer service. Retain existing customers and acquire new continuously.

Product – Process Championship

• •Achieve branch targets and ensure pro?tability of the unit (branch).
• •Will involve in Field Visits for Marketing / Collection activities basis to branch requirements
• •Collaborate with various departments to ensure smooth functioning of the branch.
• •Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers.
• •Recovery of receivables: To ensure organization’s revenue ?ow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization.
• •E?cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.
• •Role will come under the purview of Audit & Gold Inspection.
• •Should focus on branch profitability & ensure that assigned branch is profitable

People Championship

• •Ensure proper handholding and timely/continues training of the team.
• •Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.

Knowledge, Skills & Attributes

• •Coaching & Mentoring
• •Business Development
• •Communication Skills – Proficiency in local language and English