BRANCH MANAGER

Muthoot Fincorp; Belagavi District; On-site; INR 450,000 - 750,000; Full time

Job summary

Muthoot Fincorp Ltd. invites applications for a leadership role focusing on coaching and mentoring a high-performing team. The position emphasizes business development, relationship building with customers, and market-driven strategy implementation to meet growth targets.

The role requires proficiency in local language and English, strong cross-functional collaboration, and adherence to compliance standards. Joining the team means contributing to branch profitability and customer satisfaction.

Qualifications

• Coaching and mentoring of team members.
• Identify market opportunities and drive business development.
• Excellent communication in local language and English.

Responsibilities

• Maintain regular relationships with existing and potential customers.
• Identify market trends and drive up-sell/cross-sell of products.
• Coordinate and participate in marketing activities to achieve targets.
• Ensure profitability of the branch and recovery of receivables.
• Maintain branch books of accounts and ensure compliance with policies.
• Support Audit and Gold Inspection processes.

Skills

Coaching & Mentoring

Business Development

Communication Skills

Job description

• •Maintain regular & continuous relationship with existing and potential customers.
• •Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.
• •Initiate, implement/coordinate and participate in marketing for achieving the above.
• •Achieve customer delight through e?cient customer service. Retain existing customers and acquire new continuously.

Product – Process Championship

• •Achieve branch targets and ensure pro?tability of the unit (branch).
• •Will involve in Field Visits for Marketing / Collection activities basis to branch requirements
• •Collaborate with various departments to ensure smooth functioning of the branch.
• •Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers.
• •Recovery of receivables: To ensure organization’s revenue ?ow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization.
• •E?cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.
• •Role will come under the purview of Audit & Gold Inspection.
• •Should focus on branch profitability & ensure that assigned branch is profitable

People Championship

• •Ensure proper handholding and timely/continues training of the team.
• •Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.

Knowledge, Skills & Attributes

• •Coaching & Mentoring
• •Business Development
• •Communication Skills – Proficiency in local language and English