Branch Manager_BRANCH BANKING-Branch Head_Jamnagar

Kotak Mahindra Bank Ltd; Jamnagar; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Branch Manager for Retail Liabilities. You will drive growth, oversee operations, and ensure superior customer service while leading a high-performing team. The role emphasizes cross-selling of financial products and achieving branch profitability.

The ideal candidate will demonstrate strong sales acumen, regulatory awareness, and effective people leadership to manage deposits, compliance, and customer engagement.

Qualifications

• Demonstrated leadership and strategic selling abilities.
• Strong regulatory awareness and compliance focus.
• Experience in managing a high-performing branch team.

Responsibilities

• Drive growth of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote cross-selling of non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and day-to-day operations.

Skills

Leadership

Sales acumen

Regulatory awareness

Team management

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.