Branch Manager_BRANCH BANKING-Branch Head_Vadodara

Kotak Mahindra Bank Ltd; Vadodara; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank Ltd in Vadodara is seeking a Branch Manager for Retail Liabilities to drive business growth, ensure service excellence, and lead a high-performing team. You will oversee profitability, compliance, and customer engagement while promoting cross-selling of financial products.

The role requires strong sales acumen, regulatory awareness, and hands-on leadership to grow deposits, manage operations, and collaborate with product and marketing teams.

Qualifications

• Dynamic leader with strong sales acumen.
• Regulatory awareness and compliance mindset.
• Ability to build and manage a high-performing team.

Responsibilities

• Drive growth of the branch's deposit pool.
• Ensure high standards of customer service across touchpoints.
• Promote cross-selling of non-deposit products.
• Lead sales for Mutual Funds and Insurance products.
• Generate fee-based income through strategic offerings.
• Oversee branch operations and admin.
• Maintain regulatory and internal guideline compliance.
• Foster a productive branch team environment.
• Own branch P&L and break-even performance.
• Collaborate with internal stakeholders for product and marketing initiatives.

Job description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products.

• Drive enhancement of the deposit pool from existing and new customers.
• Ensure high standards of customer service delivery across all touchpoints.
• Promote and achieve cross-selling targets for non-deposit products.
• Lead sales initiatives for Mutual Funds and Insurance products.
• Generate fee-based income through strategic product offerings.
• Oversee branch administration and ensure smooth day-to-day operations.
• Ensure full compliance with regulatory and internal guidelines.
• Foster a productive and motivated branch team environment.
• Take ownership of the branch’s Profit & Loss and break-even performance.
• Collaborate with internal stakeholders for product innovation and marketing initiatives.