Branch Manager - Banking Services

Kotak Securities Limited; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Securities Limited's Chennai branch seeks a Branch Manager to oversee branch operations, customer service, sales, and service delivery, ensuring smooth functioning and adherence to policies.

You will lead staff, manage cash and risk, monitor performance, prepare reports for senior management, and develop relationships with customers to drive branch growth. The role requires strong leadership, regulatory knowledge, and a focus on service quality.

Responsibilities

• Oversee branch operations and service delivery.
• Lead customer service, sales, and compliance within the branch.
• Motivate and manage branch staff to achieve targets.
• Handle cash management and risk mitigation at the branch.
• Ensure adherence to banking policies and regulatory guidelines.
• Develop and maintain customer relationships to grow branch business.
• Coordinate with senior management and other departments for branch growth.

Job description

Branch Manager_Branch Banking-Service_Chennai

• Responsible for managing the overall operations of a bank branch ensuring smooth functioning.
• Oversee customer service, sales, and service delivery within the branch.
• Lead and motivate branch staff to achieve business targets and maintain compliance.
• Handle branch administration, cash management, and risk mitigation.
• Ensure adherence to banking policies, regulatory guidelines, and quality standards.
• Develop and maintain relationships with customers to enhance branch business.
• Coordinate with higher management and other departments for branch growth and problem resolution.
• Monitor branch performance and prepare reports for senior management.