Branch Manager - AHF

Equitas Small Finance Bank Ltd.; Chhatrapati Sambhajinagar District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Equitas Small Finance Bank is hiring a Branch Manager - AHF for the Garkheda branch in Maharashtra. The role focuses on driving affordable housing loan sourcing, managing branch operations, and leading sales and service teams to achieve revenue goals.

You will build relationships with DSAs, builders, and channel partners while ensuring regulatory compliance and risk controls. The ideal candidate will have 1–7 years of relevant experience and hold a Diploma in business management.

Qualifications

• 1-7 years of experience in branch management or similar role.
• Diploma in business management is required.

Responsibilities

• Drive Affordable Housing Loan sourcing and disbursement targets for the branch.
• Develop business through direct sourcing, DSAs, builders, connectors, and channel partners.
• Identify new markets and business opportunities within the assigned territory.
• Ensure achievement of branch revenue and profitability goals.
• Monitor sales pipeline and conversion ratios.
• Oversee daily branch operations and ensure smooth functioning.
• Monitor loan application processing, sanction, and disbursement activities.
• Ensure compliance with company policies, SOPs, and regulatory requirements.
• Maintain operational efficiency and service quality standards.
• Lead, motivate, and manage sales and operations teams.
• Set performance goals and monitor employee productivity.
• Conduct regular training, coaching, and performance reviews.
• Ensure proper manpower planning and utilization.
• Ensure sourcing of quality loan proposals.
• Monitor branch delinquency and portfolio performance.
• Work closely with Credit, Legal, Technical, and Collection teams.
• Ensure adherence to risk management and underwriting guidelines.
• Build and maintain strong relationships with customers and key stakeholders.
• Resolve escalated customer complaints and service issues.
• Focus on enhancing customer satisfaction and retention.
• Establish and maintain relationships with builders, brokers, DSAs, and direct marketing agents.
• Conduct regular meetings and engagement activities with channel partners.
• Drive productivity and business generation through partner networks.
• Ensure branch compliance with KYC, AML, and regulatory requirements.
• Facilitate internal and external audits.
• Maintain proper documentation and record management.
• Implement corrective actions for audit observations.

Job description

Posted On 28 Oct 2026

End Date 27 Nov 2026

Required Experience 1 - 7 years

Basic Section

No. Of Openings 1

External Title Branch Manager - AHF

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Division/Function (SBU) Affordable Housing

Department Housing Loan

Generic Role Branch Manager

External Title (Job Role) Branch Manager - AHF

Division Affordable Housing

Zone West

State Maharashtra

Region Maharashtra

PT Location Maharashtra

Branch Code 9065

Branch Name Garkheda

Skills

Skill

Team Working Customer Focus

Diploma in business management

Working Language

Job Description

Business Development & Sales

• Drive Affordable Housing Loan sourcing and disbursement targets for the branch.
• Develop business through direct sourcing, DSAs, builders, connectors, and channel partners.
• Identify new markets and business opportunities within the assigned territory.
• Ensure achievement of branch revenue and profitability goals.
• Monitor sales pipeline and conversion ratios.

2. Branch Operations Management

• Oversee daily branch operations and ensure smooth functioning.
• Monitor loan application processing, sanction, and disbursement activities.
• Ensure compliance with company policies, SOPs, and regulatory requirements.
• Maintain operational efficiency and service quality standards.
• Lead, motivate, and manage sales and operations teams.
• Set performance goals and monitor employee productivity.
• Conduct regular training, coaching, and performance reviews.
• Ensure proper manpower planning and utilization.
• Ensure sourcing of quality loan proposals.
• Monitor branch delinquency and portfolio performance.
• Work closely with Credit, Legal, Technical, and Collection teams.
• Ensure adherence to risk management and underwriting guidelines.

5. Customer Relationship Management

• Build and maintain strong relationships with customers and key stakeholders.
• Resolve escalated customer complaints and service issues.
• Focus on enhancing customer satisfaction and retention.
• Establish and maintain relationships with builders, brokers, DSAs, and direct marketing agents.
• Conduct regular meetings and engagement activities with channel partners.
• Drive productivity and business generation through partner networks.

7. Compliance & Audit

• Ensure branch compliance with KYC, AML, and regulatory requirements.
• Facilitate internal and external audits.
• Maintain proper documentation and record management.
• Implement corrective actions for audit observations.