Branch Manager – Affordable Home Loans
Location:
Rajkot
Department:
Sales – Affordable Home Loans
Reporting To:
Regional Sales Manager / Area Sales Manager
Job Summary:
We are seeking an experienced and result-oriented Branch Manager to lead and manage the Affordable Home Loan business for the branch. The candidate will be responsible for driving sales growth, managing a team of sales professionals, achieving business targets, developing channel partnerships, and ensuring high-quality customer acquisition while maintaining portfolio quality.
Key Responsibilities:
Business Development & Sales
- Drive branch-level business growth for Affordable Home Loan products.
- Achieve monthly, quarterly, and annual disbursement targets.
- Develop and execute local sales strategies to maximize market penetration.
- Generate business through Direct Sales Team (DST), connectors, builders, and referral channels.
- Identify new business opportunities and expand the customer base.
Team Management
- Lead, motivate, and manage a team of Sales Managers, Relationship Officers, and Sales Executives.
- Set performance goals and monitor team productivity.
- Conduct regular training, coaching, and field visits to improve team performance.
- Ensure effective manpower planning and retention of key team members.
Channel & Relationship Management
- Build and maintain strong relationships with DSAs, connectors, builders, and other sourcing partners.
- Strengthen partnerships to ensure a consistent flow of quality business.
- Resolve partner and customer escalations promptly.
Portfolio & Risk Management
- Ensure sourcing of quality loan proposals in line with company policies.
- Maintain portfolio health and minimize delinquency.
- Coordinate with Credit, Technical, Legal, and Operations teams for smooth loan processing and disbursement.
Branch Operations
- Oversee branch operations and ensure compliance with internal policies and regulatory requirements.
- Monitor branch productivity, customer service standards, and operational efficiency.
- Maintain accurate MIS and reporting.
Eligibility Criteria:
Education:
- Graduate in any discipline.
- MBA/PGDM preferred.
Experience:
- 3 to 8 years of experience in Home Loans, Affordable Housing Finance, LAP, or Mortgage Sales.
- Minimum 2 to 5 years of experience in team handling and branch management role.
- Strong understanding of affordable housing finance market.
Required Skills:
- Team Leadership
- Sales & Business Development
- Channel Management
- Customer Relationship Management
- Portfolio Management
- Negotiation & Communication Skills
- Target Orientation
- Branch Operations Management
Key Performance Indicators (KPIs):
- Monthly Disbursement Achievement
- Branch Profitability
- Team Productivity
- Active Channel Partners
- Portfolio Quality
- Customer Acquisition & Retention
Compensation:
Best in industry, based on experience and current compensation.