Branch Manager - Life Insurance - Direct channel

Wego Consultants; Bhavnagar; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Wego Consultants is seeking a dynamic sales leader to manage, develop and supervise a team focused on service-to-sales through relationship management and productivity improvements. You will recruit, coach, and drive executives to exceed revenue targets while maintaining customer service standards.

The role involves hands-on field work, joint field activities, and regular performance reviews to ensure adherence to company policies and high productivity across the unit.

Formación

• Graduate preferably with an MBA.
• Minimum 5-7 years experience in managing Agents, Sales Reps/DSAs.

Responsabilidades

• Identify, interview and select sales executives with support from HR.
• Meet productivity measures: Premium per executive, case rate, persistency, retention.
• Exceed revenue targets.
• Undertake joint field work with executives and observe/demonstrate selling skills.
• Conduct Fortnightly performance reviews with executives.
• Educate team about products vis--vis competition to enable informed decisions.

Conocimientos

Relationship management

Sales productivity

Team leadership

Recruitment

Performance reviews

Customer service

Educación

MBA preferred

Herramientas

GOLD system

Descripción del empleo

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets.

Roles and Responsibilities

• Identify, interview and select sales executives with support from HR.
• To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards
• Exceed revenue targets
• Undertake joint field work with executives and observe/demonstrate successful selling skills
• Conduct Fortnightly performance review (PRP) with executives
• Help executives use the GOLD system for maximizing business from a given target market
• Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
• Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling, Compliance and Customer service
• Effectively manage, track and convert leads provided by the in-house telemarketing unit.
• Engage with customers to provide quick response to customer queries, provide customer service.
• Assist in Direct customer service policyholders complaint resolution.
• Ensure retention of in his allocated book of relations.
• Educate team/ prospects about products vis--vis products of competition to enable them in taking appropriate decisions

Desired Candidate Profile

• Graduate preferably with an MBA
• Minimum 5-7 years experience in managing Agents, Sales Reps/DSAs