Branch Manager

Samarpan Fabricators; Thane; On-site; INR 900,000 - 2,100,000; Full time

Job summary

Samarpan Fabricators in Maharashtra seeks a Branch Manager to oversee daily operations, drive business growth, and ensure customer satisfaction. You will lead a team to meet organizational targets and implement strategic plans.

The role requires strong leadership, budgeting, vendor relationships, and adherence to regulatory requirements. Candidate will recruit, train, and develop staff while maintaining high service standards across the branch.

Qualifications

• Strong leadership and people management experience.
• Proven ability to drive sales and revenue growth.
• Ability to monitor KPIs and report to senior management.

Responsibilities

• Manage overall branch operations, ensuring smooth day-to-day functioning.
• Drive sales and revenue growth by developing and implementing business strategies.
• Lead, mentor, and manage branch staff to achieve individual and team performance targets; ensure high levels of customer satisfaction through effective service delivery.
• Monitor branch performance against KPIs and prepare regular reports for senior management.
• Handle budgeting, cost control, and resource allocation for the branch.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Build and maintain relationships with key clients, vendors, and stakeholders.
• Identify opportunities for process improvement and operational efficiency.
• Handle escalations and resolve customer/employee issues in a timely manner.
• Recruit, train, and develop branch staff as needed.

Job description

Job Summary

The Branch Manager will be responsible for overseeing the daily operations of the branch, driving business growth, ensuring customer satisfaction, and managing a team to achieve organizational targets. The role requires strong leadership, strategic planning, and operational management skills.

Key Responsibilities

• Manage overall branch operations, ensuring smooth day-to-day functioning
• Drive sales and revenue growth by developing and implementing business strategies
• Lead, mentor, and manage branch staff to achieve individual and team performance targets Ensure high levels of customer satisfaction through effective service delivery
• Monitor branch performance against KPIs and prepare regular reports for senior management
• Handle budgeting, cost control, and resource allocation for the branch
• Ensure compliance with company policies, procedures, and regulatory requirements
• Build and maintain relationships with key clients, vendors, and stakeholders
• Identify opportunities for process improvement and operational efficiency
• Handle escalations and resolve customer/employee issues in a timely manner
• Recruit, train, and develop branch staff as needed.