Branch Manager

BAY Area Technology Solutions; Bengaluru; On-site; INR 1,000,000 - 2,400,000; Full time

Job summary

BAY Area Technology Solutions is seeking a Branch Manager to oversee operations at a Bengaluru branch. You will drive revenue growth, lead a team of academic counsellors, and ensure client satisfaction through effective sales strategy and leadership.

The role requires strong sales planning, team development, and customer relationship management to achieve branch targets and enhance market presence.

Qualifications

• Proven leadership and team management abilities.
• Strong communication and negotiation skills.
• Analytical mindset to interpret sales data and market trends.

Responsibilities

• Develop and implement sales strategies to achieve branch targets.
• Lead, mentor, and motivate the sales team to meet performance goals.
• Address client inquiries and expand the customer base through networking and outreach.

Skills

Leadership

Communication

Negotiation

Analytical thinking

People management

Tools

CRM software

Microsoft Office Suite

Job description

Job Summary:

The Branch Manager is responsible for overseeing all operations at a branch, driving revenue growth, managing a team of academic counsellors, and ensuring client satisfaction. This role requires a strong focus on sales strategy, team leadership, and operational efficiency to achieve branch targets, optimize customer experiences, and enhance market presence.

Key Responsibilities:

Sales Strategy & Planning:

• Develop and implement effective sales strategies and action plans to achieve the branch's targets.
• Monitor market trends, competitor activities, and client feedback to adjust sales tactics and ensure growth.
• Collaborate with the regional team to align branch goals with overall company objectives.

Team Management & Leadership:

• Lead, mentor, and motivate the team to consistently achieve performance targets.
• Conduct regular performance reviews, provide coaching, and implement training programs to enhance the skills of the sales team.

Customer Relationship Management:

• Address client inquiries, resolve issues, and ensure high levels of satisfaction.
• Identify new business opportunities and expand the customer base through networking and outreach.

Skills:

• Strong leadership and people management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret sales data and market trends.
• Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Key Performance Indicators (KPIs):

• Achievement of branch sales targets and revenue goals.
• Customer satisfaction and retention rates.
• Sales team performance and productivity.
• Market share growth and expansion metrics.

Working Conditions:

• Full-time, with occasional evening and weekend hours required.
• Travel may be required to meet with clients or attend events.