Branch Manager

PNG Jewellers; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

PNG Jewellers in Pune invites an accomplished Branch Manager to drive growth and uphold exceptional service standards. You will lead a team, manage branch operations, and ensure adherence to brand guidelines to deliver consistent results.

The role requires strong leadership, strategic sales planning, stock control, and daily MIS reporting. You will train staff, analyze market trends, and foster a customer-centric culture to elevate the store’s performance and brand presence.

Qualifications

• Demonstrated leadership and communication skills.
• Experience meeting and exceeding sales targets.
• Strong stock management and inventory control.
• Ability to implement store SOPs and procedures.

Responsibilities

• Oversee overall branch success by meeting sales targets, maintaining service standards, and ensuring efficient operations.

Skills

Leadership

Sales planning

Stock management

Team supervision

MIS reporting

Job description

Role & responsibilities

Branch Manager will be responsible for the overall success of our branch, by meeting and exceeding sales targets, maintaining exceptional service standards and operates efficiently. BM will lead a team, manage branch operations, and uphold brand's guidelines and values. We are seeking a dedicated and results-oriented individual with strong leadership and communication skills

Preferred candidate profile

• 1. Achieve Branch Sales Targets: Develop and execute strategies to achieve branch-specific sales targets. Monitor and guide the sales team to meet and exceed sales objectives. Encourage initiatives from all employees to meet daily targets.
• 2. Stock Management: Ensure accurate stock tally and efficient stock management to optimize inventory levels.
• 3. Inventory Turn Monitoring: Monitor stock turns of the store and implement measures to improve inventory turnover.
• 4. Turn System Implementation: Ensure smooth implementation of the Turn system in the store as per established processes.
• 5. BTL Activities: Plan and execute Below-the-Line (BTL) or PR activities to increase footfall and brand visibility.
• 6. Service Excellence: Uphold and elevate service standards to provide an exceptional customer experience.
• 7. MIS Reporting: Regularly update and submit MIS reports to respective stake holders in a timely manner.
• 8. Competitor and Market Analysis: Perform competitor and market analysis and submit relevant reports to the area manager.
• 9. SOP Adherence: Ensure strict adherence to store Standard Operating Procedures (SOP) among the entire branch staff.
• 10. People Management: Create a positive work culture and motivate employees to achieve their Sales, FPP, and BTL activities targets.
• 11. Training and Development: Conduct internal training sessions for the sales staff, covering product knowledge, grooming, new launch schemes, and competitor analysis.
• 12. Customer Data Management: Responsibly manage customer data, ensuring confidentiality is maintained in compliance with privacy regulations.
• 13. Store Ambiance: Ensure the store's ambiance is maintained in line with brand standards.