Branch Manager

AV Global Advisory Services; Puducherry, Chennai District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

AV Global Advisory Services invites applications for a Branch Manager role at a leading bank. The candidate should have a minimum of 10 years in retail banking from any private sector bank, including at least 2 years as Branch Head, and be under 40 years of age.

The position demands strong leadership, customer focus, and operations oversight in a busy urban branch. The Branch Manager will supervise daily operations, ensure service quality, manage cash and risk, and mentor the team.

Qualifications

• Strong leadership, team management, and people development skills.
• Excellent customer service, relationship management, and communication skills.
• Sound knowledge of retail banking products, branch operations, and basic credit and risk assessment.
• Ability to analyze performance data, set targets, and implement sales strategies.
• High level of integrity, compliance with regulatory requirements, and operational accuracy.
• Bachelor's degree in business, finance, commerce, or related field; MBA or equivalent is an advantage.
• Previous experience in branch banking or financial services management is preferred.

Responsibilities

• Oversee daily branch operations, ensuring service quality and compliance.
• Manage cash handling, risk controls, and regulatory reporting.
• Lead, mentor and develop the branch team; set sales targets and drive performance.
• Drive customer acquisition and retention through banking products and services.
• Engage with customers to understand needs, resolve escalations, and ensure high service standards.
• Regular reporting on branch performance, risk management, and coordination with regional/head office.

Skills

Leadership

People development

Customer service

Relationship management

Retail banking knowledge

Branch operations

Credit & risk basics

Data analysis

Target setting

Regulatory compliance

Education

Bachelor's degree in business/finance/commerce

MBA or equivalent

Job description

Vacancy with Leading Bank

Location- Chennai , Pondicherry

Experience- Minimum 10 yrs in retail banking from any private Sector bank, with atleast 2 years as Branch Head

Age Less than 40 years

Role:

The Branch Manager responsible for the overall management and performance of the branch.

The Branch Manager oversees daily branch operations, including service quality, cash management, compliance with banking regulations, and adherence to internal policies. This role involves leading and mentoring the branch team, setting targets, monitoring sales of banking products, and driving customer acquisition and retention.

The Branch Manager engages with customers to understand their banking needs, resolves escalations, and ensures high standards of customer experience. The position also requires regular reporting on branch performance, risk management, and coordination with regional and head office teams.

Qualifications

• Strong leadership, team management, and people development skills, with the ability to motivate and guide diverse teams.
• Excellent customer service, relationship management, and communication skills to engage with retail and corporate clients.
• Sound knowledge of retail banking products, branch operations, and basic credit and risk assessment.
• Ability to analyze performance data, set targets, and implement sales and business development strategies.
• High level of integrity, adherence to compliance and regulatory requirements, and focus on operational accuracy.
• Bachelors degree in business, finance, commerce, or a related field; postgraduate qualifications (MBA or equivalent) are an advantage.
• Previous experience in branch banking or financial services management is highly preferred.