Branch Manager

Dream Solution Indore; Mohali, Dera Bassi, Lucknow; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Dream Solution Indore is seeking a Branch Manager in Mohali to oversee daily operations, drive profitability, and lead a team. You will manage customer services, sales strategies, and regulatory compliance while building strong customer relationships and representing the bank in the local community.

The ideal candidate has extensive retail banking experience, leadership and a proven ability to meet targets and develop staff. This on-site role requires strong analytical and interpersonal skills.

Qualifications

• Experience in retail banking with proven leadership and sales track record.
• Strong communication and interpersonal skills for customer and stakeholder relationships.
• Ability to analyze performance data and drive branch profitability.
• Knowledge of banking products, services, policies and procedures.
• Experience in managing and developing a team in a branch setting.

Responsibilities

• Manage and oversee daily branch operations including customer service, sales and administration.
• Implement strategies to achieve branch targets and profitability.
• Monitor branch performance, identify improvement areas, take corrective actions.
• Build and maintain customer relationships and provide financial solutions.
• Lead and motivate staff; provide training and development opportunities.
• Ensure compliance with banking regulations, policies and procedures.
• Collaborate with other departments to drive cross-selling and upselling.
• Represent the bank in the local community and at networking events.

Skills

Leadership

Communication

Sales targets

Customer relations

Banking knowledge

Regulations compliance

Team development

Education

Bachelor's degree in Business Administration, Finance or related field

Job description

Job Title: Branch Manager

Age - Upto 38yrs

Key Responsibilities:

• Manage and oversee the daily operations of the branch, including customer service, sales, and administration
• Develop and implement strategies to achieve branch targets and increase profitability
• Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
• Build and maintain strong relationships with customers, understand their financial needs, and provide appropriate solutions
• Lead and motivate a team of branch staff, provide training and development opportunities, and ensure high levels of employee engagement
• Ensure compliance with banking regulations, policies, and procedures
• Collaborate with other departments to drive cross-selling and upselling opportunities
• Represent the bank in the local community and participate in networking events to promote the bank's brand and services

Qualifications:

• Minimum 5 years of experience in retail banking, with at least 2 years in a managerial role
• Bachelor's degree in Business Administration, Finance or related field
• Strong leadership and management skills, with the ability to motivate and develop a team
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholders
• In-depth knowledge of banking products and services, and the ability to identify and capitalize on business opportunities
• Proven track record of achieving sales targets and driving business growth
• Knowledge of local market and customer preferences
• Ability to work under pressure and manage multiple tasks effectively
• Strong analytical and problem-solving skills
• Knowledge of banking regulations, policies, and procedures